Frequently Asked Questions
How do I sign up for a class?
Its as easy as clicking on "Find A Location" at the top of the screen, select your location, and click the "View Full Calendar" link. This will display the calendar for that location. Select which painting you would like to paint and click "Add To Cart" Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
The website looks different, how do I get to the South Barrington calendar?
We have updated the look of our website, we hope you like it. Getting to the South Barrington location calendar is easy as clicking the "Locations"” button at the top of the screen. Select the location "South Barrington". And finally clicking the "Event Calendar" tab to the left will bring you to the calendar.
Where are you located in the Arboretum?
We're located next to the iPic theater
Can I bring my own alcoholic beverage?
No. South Barrington does not allow BYOB. But we do have a well stocked bar at our studio.
What days are classes held?
Classes are held almost everyday - view our class calendar to find out more!
Will you donate to our cause?
Pinot’s Palette takes pride in helping the community with as much as we can. If your event would like to have Pinot’s Palette donate, please contact us at firstname.lastname@example.org and someone will be able to help you.
What Is your cancellation policy?
Our policy was created to best serve all of our customers: The refund and reschedule policy applies to our public classes. (Private parties require a minimum of one week's notice to receive a refund or reschedule). Reschedule or Transfer Reservations can also be put on hold for a later date for another class if notification is received 24 hours prior to the class start time. Refunds: A full refund on reservations can occur if notification is received 48 hours prior to the class start time. No refunds allowed on fundraisers or events labeled as "Painting it Forward." Loss of Payment: If no notification of cancellation occurs or if notification occurs less than 48 hours prior to class start time.