Reservation Terms and ConditionsAge Requirements
Pinot's Palette offers a fun night out for adults, and our studio maintains an adult atmosphere during public classes where alcohol is consumed. For this reason, our studio is 21 and over. St. Matthews Alcohol Beverage Control mandates that a person must be 21 and older to consume alcohol and paint at Pinot's Palette. Every painter will be required to show a valid form of ID at check-in regardless of age. Please note everyone must have purchased a seat to the class and paint in order to be in the studio during adult classes regardless if one chooses to drink or not. Our exception to these rules allows us to have minors on site ONLY if NO ALCOHOL is being served and our bar is closed. All Ages classes can be scheduled during times that do not interfere with our regular classes.
-A reservation for one or more seats may be cancelled and refunded in full if at least 48 hours notice is received before your scheduled class time.
-A reservation may be transferred to another class, or placed on hold for future use, if at least 24 hours notice is received before your scheduled class time.
-We do not offer refunds or reschedules for no-show reservations, or with same-day or next-day notice.
-Refunds will not be given for having an invalid ID at time of check-in.
Inclement Weather Cancellation Policy
Most extreme conditions - If winter weather causes us to cancel a class, we will post it on our Facebook page and on the website calendar. You will be notified individually by email as well. You will have the option to receive a class reschedule credit or have your reservation transferred to a future class on our current calendar.
If we are still holding class as usual, our normal cancellation policy still applies. However, if the weather makes it impossible or uncomfortable for you to drive to our studio the day of your reservation, please notify us via email or phone at least 4 hours prior to class start time and we will transfer your reservation to a future class on our calendar. If you wish to not choose a future class, you will receive a class reschedule credit for 1/2 the amount of the class purchase price.
Most extreme conditions - If you are hosting a Private Party in our studio or offsite and winter weather causes us to cancel your party, you will be notified by email. The party host will have the option to reschedule the party to a later date or have the deposit fully refunded.
If you are hosting a Private Party in our studio or offsite but we have not cancelled your party, we require a 5 hour advance notice via email or phone from the party host to cancel their party. Not giving proper notice will forfeit the deposit.
Class seating is determined in advance to ensure a quick, efficient check-in experience. Please utilize the Seating Request field on your check out screen to identify any class members who register separately but should be included at your table. If you have any other seating factors to consider (left-handed painters, wheel-chair access, etc.), all attempts will be made to accommodate your requests.
What Should I Bring?
Feel free to bring your own food and we will supply the rest! We practice the honor system in our studio and guests are not expected or required to share food with anyone outside your own reservation or group. We provide a bar with wine, beer, alcohol, and non-alcoholic drinks. Please do not bring outside drinks of any kind!
What Does Pinot's Palette Provide?
In attending a public class you will find aprons, paper plates and utensils, napkins, and complimentary bottled water, all available for your use while in the studio. All the supplies and materials necessary to complete your painting are included in the seat price.
Photographs will be taken during class as a convenience to our patrons, and may be displayed on the internet or in print so that friends, family and colleagues can share your Pinot's Palette experience. If you see a photograph that you do not wish to be displayed, please contact the studio and the photo will be promptly removed.
We can't wait to see you painting!
Website Terms and Conditions of Use
2. Proprietary Rights
Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.
3. Use License
- Modify the Materials or copy the Materials more than one (1) time;
- Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
- Attempt to decompile or reverse engineer the Materials;
- Remove any copyright or other proprietary notations from the Materials; or
- Transfer the Materials to any other person, or “mirror” the Materials on any other server.
4. Chargeback Policy
All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.
YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.
THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.
IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.
8. Revisions and Errata
The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.
Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.
11. Governing Law