Frequently Asked Questions
Is there an age limit?
We have a Wine & Beer Bar. Guests MUST BE 21 to visit the studio according to California liquor laws. Don't forget your ID! We are mobile, so we can bring the paint party to you for all ages! Call or email us for information and availability.
Is beer and wine included or can I bring my own?
California liquor laws do not allow us to include alcohol with the painting class fee. We feature Livermore wine and craft beer as well as nonalcoholic beverages for purchase by the glass or bottle. No outside beverages or BYOB allowed. Don't forget your ID!
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class starts for any public class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class starts. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. Tickets are transferable, just call to let us know. If you can not come, send someone in your place. Cancellations have to be made during office hours. NO EXCEPTIONS! Please note: If a public class does not reach a minimum of 10 painters by the day before, class MAY be cancelled. Painters will be notified if they want to reschedule for a future class or get a refund. For the Private Party cancellation policy see Terms and Conditions under the private parties tab.
How much does it cost?
We offer 2-hour ($39 per painter) and 3-hour ($49 per painter) for regular painting sessions. Special events may be priced differently. See events calendar for times for details. MUST BE 21 to participate and drinks are NOT included due to California liquor laws. Please see events tab for private event pricing.
When do I need to arrive and when does class start?
PUBLIC CLASSES: We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts at the published time. Latecomers will be allowed to paint, but if more than 15 minutes late, they will need to catch up on their own. PRIVATE PARTIES: Please arrive at the scheduled party time. Painting session will start 30 minutes after party start time. Latecomers will be allowed to paint, but if more than 15 minutes late after start of painting, they will need to catch up on their own.
How do I sign up for class?
Signing up is easy. Click the event calendar tab to view our current schedule. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What days are classes held and when are you open?
PUBLIC CLASSES: See our events calendar to view the current months schedule! OFFICE HOURS: Our studio office is open for inquires Monday 10-2 pm , Tuesday - Saturday 10 - 5 pm. PRIVATE PARTIES: The studio is available for private parties, fundraisers and corporate team building events 10am to 10pm. Please inquire with studio for current availability.
Where are you located?
We are located on South L Street between 1st and 2nd Street. Kiddie corner from the Donut Wheel, next to Livermore School of Dance. Parking is available in the lot at the rear of the building.
I have no artistic talent. Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to complete your masterpiece by the end of class. Don't hesitate to ask for help, we are here for you! Our goal is to offer you an exceptionally fun night out! Although, many of our artists have degrees in art and are professional teachers, we are not an art school.
What should I wear to class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art. We have a minute or two to remove acrylic paint from your clothing or it's your Pinot's Palette souvenir! Make sure you wear a smile!
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive or class. If you have friends attending the class that you'd like to sit by, you can let us know when you book the class or you can send us an email at firstname.lastname@example.org
What do I bring to class?
Just yourself and snacks if desired. We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase beer and wine by the glass or bottle. NO OUTSIDE BEVERAGES OR BYOB ALLOWED. Dont forget your ID!
When does the next calendar get posted?
We post the next month's calendar by the 15th of the current month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
Can you bring the paint party to another location?
YES! We will bring the paint party to you! Great for kids/teen birthdays, graduation, school events, fundraisers, team parties, corporate team building and holiday parties! Call or email us for information!