Reservation Terms and Conditions

Age Requirements: Pinot's Palette offers a fun night out for adults, and our studio maintains an adult atmosphere during public classes where alcohol is consumed. For this reason, no children 10 or under will be admitted (with the exception of specifically labeled Kids Camp or Family Day classes). 11-21 year old may attend when accompanied by a guardian. Massachusetts state law maintains that a person must be 21 and up to consume alcohol. For safety concerns, we recommend that you do not consume more than 2 glasses of alcoholic beverages per person.

Cancellation Policy: Pinot's Palette cancellation policy is as follows: PINOT'S PALETTE LEXINGTON CENTER IS COMMITTED TO PROVIDING A GREAT EXPERIENCE TO ALL OF OUR GUESTS - NOTHING MAKES US HAPPIER! Our Cancellation Policy was created to best serve all of our customers and applies to our public classes. (Private parties require a minimum of 15 business days’ notice to receive a refund and reschedule 7 business day). Cancellation Policy: Due to the custom nature of our events, all sales are final, and no refunds are given. If you make a reservation and are unable to attend, we will issue a studio credit with 48 hour advance notice (and by email request only - we do not accept cancellations by phone). Please send your request for a credit to lexingtoncenter@pinotspalette.com. Loss of payment will occur if no email has been received 48 hours prior to the class start time. Thank you. Groups of 3 or more require 5 business days written notice of cancellation to be eligible for a reschedule (if we make an exception and make a refund, a processing fee of $10 per seat will be charged). Cheers, The Pinot's Palette Lexington Center.

LITTLE BRUSHES KIDS ART PROGRAMS CANCELLATION/REFUND POLICY: Winter Vacation Camp - NO REFUND after Jan 15th, 2019. Spring Vacation Camp - NO REFUND after March 1st, 2019. Summer Camp - NO REFUND after April 1st, 2019. If canceled before deadline date listed above, their will be a credit card processing fee of $5 for single day camp and $20 for full week camp. Summer camps ONLY, we can transfer to a different week if space is available without any fee.

What Should I Bring? No restrictions on food or drink, wine or beer is welcome in addition to non-alcoholic drinks. Guests are also invited to bring along snacks and appetizers to enjoy during class. We practice the honor system in our studios and guests are not expected or required to share food and drink with anyone outside your own reservation or group.

What Does Pinot's Palette Provide? In attending a public class you will find aprons, wine glasses, corkscrews, ice and ice tubs, paper plates and utensils and napkins are all available for your use while in the studio. All the supplies and materials necessary to complete your painting are included in the seat price. Photographs will be taken during class as a convenience to our patrons, and may be displayed on the internet or in print so that friends, family and colleagues can share your Pinot's Palette experience. If you see a photograph that you do not wish to be displayed, please contact the studio and the photo will be promptly removed. We can't wait to see you painting!

Website Terms and Conditions of Use

1. Terms

By accessing this website (the “Site”), the person(s) accessing the Site (“You” or “Your”) is agreeing to be bound by, and responsible for compliance with, the Website Terms and Conditions of Use (the “Terms of Use”) of Pinot’s Palette Franchise LLC, its franchise studios, affiliated companies, and its authorized agents, employees and assignees (collectively, “Pinot’s Palette”) and all applicable laws and regulations, including applicable local laws. If You do not agree with any of the Terms of Use, You are prohibited from using or accessing the Site. The Materials contained in the Site are protected by applicable copyright and trademark laws.

2. Proprietary Rights

Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.

3. Use License

Permission is granted to access and view the Materials and, unless otherwise indicted in these Terms of Use, download one (1) copy of the Materials for personal, non-commercial transitory viewing only (the “License”). The License is not a transfer of title. Under the License, You may not:

Modify the Materials or copy the Materials more than one (1) time;
Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
Attempt to decompile or reverse engineer the Materials;
Remove any copyright or other proprietary notations from the Materials; or
Transfer the Materials to any other person, or “mirror” the Materials on any other server.

The License shall automatically terminate if You violate any of the Terms of Use. The License may be terminated by Pinot’s Palette at any time. Upon termination of the License, You must destroy any downloaded or copied Materials in Your possession whether in electronic or printed format.

4. Chargeback Policy

All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.

YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

5. Disclaimer

THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.

6. Limitations

IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

7. Indemnification

You agree to defend, indemnify and hold Pinot’s Palette harmless from any and all claims, demands, causes of action, costs, expenses, attorney’s fees, damages or liabilities of any kind arising out of or relating, in whole or in part, to the use or inability to use the Site or the Materials on the Site, or Your breach or violation of the law or of these Terms of Use.

8. Revisions and Errata

The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.

9. Links

Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.

10. Terms of Use Modifications

Pinot’s Palette may revise the Terms of Use for the Site at any time without notice. By accessing the Site, You are agreeing to be bound by the then-current version of the Terms of Use.

11. Governing Law

Any claim relating to the Site or the Terms of Use shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.