Frequently Asked Questions
How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What days are classes held?
General Studio classes are held all evenings except Tuesdays, however, private parties can be requested any day of the week We also offer afternoon classes during the week & on Saturday/Sunday – view our class calendar to find out more!
What does a class cost?
Weeknight classes are 2 hours and cost $35 per painter. Some Friday & Saturday classes are 3 hours and cost $45 per painter.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting begins.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours [2 business days before 5:00 PM] prior to the class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule. All refunds will have $5 merchant processing and admin fee.
Weather Related Cancellation ?
If we believe weather conditions will pose a safety concern for your party and our staff, we will contact you via email about rescheduling to a different date.
What is your cancellation policy for Little Brushes
Winter Vacation Camp - NO REFUND after Feb 1st, 2017. Spring Vacation Camp - NO REFUND after April 1st, 2017. Summer Camp - NO REFUND after June 1st, 2017. If canceled before deadline date listed above, their will be a cancellation fee $5 for single day camp and $20 for full week camp.
What do I need to bring to the class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any drinks and/or appetizers you might want during the class. We also provide the wine glasses, corkscrews, ice buckets & we have plates, napkins, and silverware.
I don't have any artistic talent. Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
When does the next calendar get posted?
We try to post the next month's calendar around the 10th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron, but painters have been known to get involved in their work of art. We use professional grade acrylic paint, so if it dries on your clothes, it will most likely be permanent. Keep this in mind when choosing your outfit.
Can I bring something other than wine? Will there be something cold to put white wine in?
Yes, we are a BYOB art entertainment studio. You can bring wine, beer, or any other beverage to Pinot's Palette. There will be a large ice bucket to put wine/beer during the class. We do expect all painters to be responsible with alcohol on and off the premises.o
Is there an age limit for the normal public classes?
We do have kid’s specific classes, but the normal public classes have the following requirements: - Age 12 and up welcome to attend with an adult who is 21 years and up. Customers must be 21 to consume alcohol inside the studio.