Frequently Asked Questions

What is Pinot's Palette?

Pinot's Palette Jeffersonville offers artist-guided paint and sip events at 300 Spring Street in Jeffersonville, Indiana. Join us for a date night, an outing with friends or a private celebration. No painting experience is needed—our artists guide you step by step while you create your own artwork.

I don't have artistic talent. Will I be able to complete the painting?

Absolutely! Our professional local artists will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are technically no real mistakes in art, but acrylic paint dries quickly, making any mess-ups easy to fix and look like "happy accidents", as Bob Ross would say.

Is Pinot's Palette-Jeffersonville locally owned?

Yes. Pinot's Palette is a national franchise; however, each location is locally and independently owned and operated.

What days are Public and Private Events held?

Check our Event Calendar for current public painting classes, dates and times. Private events can be requested any day of the week, subject to studio availability. Contact us to discuss a date for your group.

Do I need a reservation?

Advance registration is requested but not required. Walk-ins are welcome when a class is running and space is available. Without prior registration, you risk arriving after a class has been cancelled and finding the studio closed. Public classes require at least three registered painters three hours before the start time. Payment is due when you register.

How do I register for an event?

Signing up is easy! Click on Event Calendar at the top of the page to view what we're painting on what days and times. Select which event you would like to attend, enter the quantity of seats and all painter information, then click Proceed to Checkout. Follow the on-screen directions to complete your order. Contact the studio if you have trouble completing your reservation and we will walk you through the process or you may reserve your seats over the phone.

Is there reserved seating?

Yes, your easel and all painting supplies are set up for you at your seat before you arrive for class. If you have friends attending class that you would like to sit by, you can let us know when you make your reservation online in the Seating Request section before checkout or you can send us an email. Please make sure to let us know before your scheduled class.

What is the cost of an event?

Pricing varies by event, painting project and materials. Check the individual event listing on our calendar for the current price and what is included before registering.

Are alcoholic drinks included in the class price?

Alcoholic drinks are sold separately from your painting reservation unless the event listing specifically states otherwise. Your class price includes painting supplies and artist instruction. Check your chosen event for details.

What is your food and beverage policy?

You are welcome to bring food. Snacks are also available for purchase, and water is complimentary. No outside beverages are allowed, including alcoholic and nonalcoholic drinks. Other drinks are sold separately at the studio. Guests must be 21 or older with valid ID to consume alcohol.

When do I need to arrive for class?

Doors open 30 minutes before class starts. We recommend you arrive at least 15-20 minutes before class time to allow yourself to get settled in and mingle before the painting begins. Please allow yourself up to an additional 30 minutes after the painting session is scheduled to end, if planning a ride home or have other plans after class. LATE ARRIVALS: Class starts promptly at the designated scheduled time. Arrivals more than 15 minutes after the painting session has started are welcome to paint, but will need to catch up on their own. Depending on the number of reservations in class, there may be a Floor Artist to assist you.

What do I need to bring for class?

You will be provided with the canvas, easel, brushes, paint, and apron to protect your clothes. All you need to bring is any food you might want during class. We provide plates, napkins, and utensils. You can purchase from our full bar including wine, beer, bourbon, cocktails, and non-alcoholic beverages. Complimentary bottled water with flavor packets are also available. Outside beverages of any kind are strictly prohibited, including non-alcoholic.

What should i wear to class?

There is no dress code. Dress casual or dress up, but dress comfortable and dress to have a good time. You will be provided with an apron and a place to store your personal belongings, but painters have been known to get involved in their work of art and acrylic paint does not come out of fabric once dried. We do supply a storage space for coats and personal belongings to be protected from any paint splatter.

What is the cancelation/reschedule policy?

Public event purchases are nonrefundable. With at least 24 hours' notice, cancellations are eligible for a studio credit valid for 60 days, with no rescheduling fee. A rescheduling fee applies with less than 24 hours' notice. Please email jeffersonvillein@pinotspalette.com to cancel or reschedule. No-shows forfeit their reservation payment. Seats may be transferred to another painter; notify the studio before class with the new name. Public classes require at least three registered painters three hours before the start time. If we cancel a class, we will notify you by email or phone and offer a 60-day studio credit or a transfer to an upcoming class.

Do you offer Kids Events?

Yes! We offer Little Brushes painting events for ages 5–12 and Family Day events. Our artists guide painters step by step. Prices, projects and event lengths vary; check the calendar listing for current details and age guidance.

Do you host private events?

Yes, we love to help folks celebrate their special day whether it be a birthday, bachelorette, team building, or just for fun! You can request information under the private events tab on our website or email us at jeffersonvillein@pinotspalette.com for more information.

When does the next Event Calendar get posted?

The next month's Event Calendar should be published by the 15th of the preceding month. Join our newsletter to receive updates when new events are available.

What is the cancellation/reschedule policy for inclement weather?

If class is held as scheduled, our standard cancellation policy applies: at least 24 hours' notice qualifies for a 60-day studio credit without a rescheduling fee; a fee applies within 24 hours. If weather makes travel uncomfortable, contact us by email or phone at least three hours before class to arrange a transfer or credit. If weather causes us to cancel class, we will notify you by email or phone and offer a 60-day studio credit or a transfer to an upcoming class. Refunds are not issued. For private events, refer to the Private Event Terms & Conditions.

Is there free parking in the area?

Yes. Street parking is available. There are also several lots, including one directly across from our building and 1 directly behind our building. Please make sure to allow yourself ample time for arrival and parking as there are often events in the area.