Frequently Asked Questions
May I bring in my own Beverages?
Unfortunately, no you can not, due to Huntsville City laws you are unable to bring outside alcohol inside. We do however have a bar with beer, wine, and non-alcoholic options from $3 up. :)
Is there an age limit for the normal public classes?
For most normal classes, ages 13-17 are allowed with an adult over the age of 18. However, if a class ends before 6:00PM, we allow ages 9 and up with an adult. All other ages can only attend a class that is marked specifically “All ages” on the calendar. Unfortunately due to limited space we cannot allow children in strollers.
Can a friend or child attend an event without painting or paying?
You are welcome to attend a class without painting so long as you have a paid seat. Unfortunately due to limited seating we are unable to make exceptions to this policy.
What is the cancellation policy?
Due to the custom nature of all our classes, no refunds will be issued for reservations. However, if you cancel with at least 24 hours’ notice your payment will be turned into a credit that can be used for a future class within 90 days. Please email us (email@example.com) to cancel. If you no-show, or don't give at least 24 hours’ notice, you forfeit your reservation payment and will not receive a credit. Seats are transferable, but please notify us at least 3 hours prior to a class with the name change.
How will I know if you cancel a class due to weather?
We will email everyone out as soon as we make that decision. We rarely cancel classes so unless you have heard from us it is ok to assume we will be having class!
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice). *Private Parties do not have assigned seating.
When do I need to arrive for class?
We recommend you arrive 15 minutes before class starts to allow time for you to get settled in, grab a drink and mingle with friends before the painting starts.
How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What does a class cost?
Typically 2 hour paintings cost $35 per painter and 3 hour paintings cost $45 per painter. There are some paintings that are priced differently for special reasons.
I don't have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What should I wear to class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any appetizers you might want during the class. We also provide the plates, napkins, and silverware. We have a bar with a fun list of Wines, Beers and soda to choose from for purchase. And we always have complimentary bottled water for all our painters!
Am I allowed to bring an infant into the studio to paint with me if they are in a wrap or Moby type of Carrier?
Unfortunately we do not allow the itsy bitsy ones in any public classes unless it is stated as an "All Ages" event which will only occur in the mornings or if you are hosting a private event. It is so patrons that are painting, drinking, and having fun do not disturb the child and so the child does not disturb other painters.
When does the next calendar get posted?
We try to post the next month's calendar around the 10th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
Will you donate to our cause?
Pinot’s Palette takes pride in helping the community with as much as we can. If your event would like to have Pinot’s Palette donate, please contact us at Huntsville@pinotspalette.com and someone will be able to help you.
What days are classes held?
We hold classes several days a week, including nearly every Thursday, Friday, Saturday, and Sunday night as well as other days and times throughout the week.