Frequently Asked Questions
How do I sign up for a class?
Click on the Classes, click on the date and painting that you want and click "Sign Up For This Class." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process. The system will send you an email confirmation and a reminder email a couple of days before your class is scheduled. It is that simple - see you painting! PINOT'S PALETTE WILL NOT BE RESPONSIBLE FOR PAINTINGS LEFT OVERNIGHT.
What days are classes held?
Classes are held Wednesday through Sundays, with two shows on Saturday. View our class calendar to find out more!
What does a class cost?
Most of the classes cost is $35 or $45 depending on the painting being taught. Kid's and Family Days are $25. Pet Project is $55. Special Events can cost $40 or $50.
When do I need to arrive for class?
We recommend you arrive 20 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
Is there reserved seating?
Yes, we will have your easel set up for you when you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. All refund requests must be approved by Pinot's Palette managers. NO REFUNDS WILL BE MADE WHEN LEAVING A VOICE MESSAGE. The customer must talk to a Pinot's Palette manager before a refund will be made. The reservation can be put on hold or transferred to another class if notification is received less than 48 hours before the class starts. Cancellation policy for Project Pet is 1 week for a full refund. If cancellation occurs less than 1 week prior to the class, you will be refunded the price of the class less $15.00. Because of the nature of the class and preparation of your individual canvas a full refund will not be given less than one week prior to your class. You can also have the option to put your reservation on hold for a later date with a credit balance of the price of the class less $15.00. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule.
What do I need to bring to the class?
We provide all of the painting supplies that you will need: canvas, easel, brushes, paints, and apron for the class! Wine, beer and snacks are available for purchase, as well as non-alcoholic beverages. We have wine glasses, corkscrews, and T shirts for purchase as well! In Colorado it is illegal to bring in your own alcholic beverages. They must be purchased from our Bar.
I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
When does the next calendar get posted?
We try to post the next month's calendar around the 10th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
Is there an age limit for the normal public classes?
Yes, we are an art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: - 5 to 14 years old with an adult - 15 years old and up no adult required. Kid's Camps ages 5 and up can be dropped off with a signed permission slip.
Is wine included with the class?
No, because some of our guests choose not to drink during class, and because we do have kids attending some of our classes.