Reservation Terms and ConditionsReservations
Reservations are not required but are highly recommended in case the event is sold out. Public events have assigned seating and if you don't have a reservation but your friends do, you may not be able to sit with them. If you don't have a reservation, please arrive approximately 30 minutes early so we can get a space set up for you.
Since our seating is limited, we take payment at the time of reservation. We do take walk-ins but we cannot guarantee we will have availability without an advanced reservation.
Due to the custom nature of our events, refunds are not issued for reservation cancellations. Should you need to reschedule your reservation and provide at least 24 hours notice (5 days notice for reservations with 4 or more guests), your reservation will be transferred to a studio credit that can be used only for a future event reservation at our Woodmere studio within the next 60 days. Please email us at email@example.com if you need to cancel or reschedule. If you 'no-show' for an event that you have a spot reserved, or do not give at least 24 hours cancellation notice, you will forfeit your reservation payment. If you can’t make it and it’s less than 24 hours until your event, send a friend in your place. Let us know before the event starts and we’ll update the names on your reservation.
Event Minimum Number of Guests
If a public event does not meet the minimum number of required painters, the event may be cancelled and you will be notified via email at least 24 hours in advance. We will issue you a studio credit for the full value of your reservation valid for one year.
We have assigned seating for all of our public events held at the studio. This ensures that there will be space for your entire party to sit together. Your easel and supplies will be set up for you at your personalized spot before you arrive for class. Let us know if you have other friends attending when you make your reservation by clicking on the "Edit Painter Details" button so we can seat you together. Pinot Perks members are eligible for priority seating.
To ensure a full and fun experience for everyone, we do not allow non-painting guests. After all, our motto is Paint. Drink. Have Fun.
Food and Drink
We have a bar located in our studio where a wide selection of beer, wine, soda, and juices are available for purchase. Our bar menu changes regularly and is available on our website. BYOB is not permitted under Ohio law. Alcohol may not be purchased or consumed by anyone under the age of 21.
Guests are welcome to bring food to be enjoyed during the event. We provide paper plates, napkins and cutlery free of charge.
Most public events are open to ages 12+. Minors must be accompanied by a paid adult. Family classes and Little Brushes events are open to ages 6+ and a guardian must be remain at the studio during the event.
By purchasing your seats, you confirm agreement with these policies.
Website Terms and Conditions of Use
2. Proprietary Rights
Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.
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- Modify the Materials or copy the Materials more than one (1) time;
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All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.
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The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.
Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.
11. Governing Law