Frequently Asked Questions
How do I sign up for a class?
Reserving a class with us is easy! Just click on the photo from the calendar online, be sure to enter how many seats you want, click add to cart and you're off an on your way! It will walk you through the reservation process.
How much do your classes cost?
Our 2 hour classes are $35 per painter, and our 3 hour classes are $45 per painter. We do hold some specialty classes that can be more or less and will tell you on the class's page.
How do I get to sit next to my friends?
When you make your reservation, there's a box that will ask who you want to sit next to. Be sure to put your friend's names on there so you can all sit together.
What if I need to cancel my reservation?
**Cancellation Policy: While we regret to lose the opportunity to paint with you, our Pinot's Palette cancellation policy is as follows: All sales are final and we do not offer refunds, but do offer the opportunity to come back and paint with us again at a later date with a credit. Class credits may be obtained by contacting our studio at least 48 hours in advance. Your seats are transferrable but you must contact us at least 3 hours in advance of your event to change the name(s) of any attendees. No Shows result in NO class credit. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start time. Loss of payment will occur if no notification of cancellation occurs (no show) or if notification occurs less than 24 hours prior to class start time.
Is there an age requirement at the Tustin studio?
Due to CA Liquor Laws, everyone who comes into Pinot's Palette Tustin all patrons must be 21 and up
Do you allow us to bring our own alcohol?
Unfortunately, no. Since we are not a restaurant, California laws require that we serve our own alcohol and do not allow BYOB.
When do you post your upcoming calendar?
We post our next month's calendar around the 15th of the previous month. You can sign up for our newsletter to receive an email alert (and a monthly discount code)!
Can Kids Paint? Do you do kids parties?
We are 21+ and kids are not allowed inside the studio. Our mobile units are available to host offsite parties, including kids parties.
Do I need any art experience?
No art experience necessary! Our classes are intended for everyone to enjoy. Our artists will guide you step-by-step and will make sure you complete your masterpiece by the end of the class.
Where are you located?
We are located in the District shopping center, off Jamboree and Barranca. We're located in the middle of the shopping center, near the AMC movie theater.
When should we arrive?
We suggest arriving 15 minutes before class time, so you have time to find parking, check in, get a drink and get settled before we begin promptly at class time.
Is a reservation required?
You can reserve a seat online anytime. Walk-ins are welcome if the class is not sold out, and you may have to wait some time for your seat to get set up, and we cannot guarantee you'll be able to sit with friends or have as good of a seat, like when you reserve online.
Is there reserved seating?
Yes. We have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email. Pinot Perks members have priority seating, sign up for lots of perks!