Frequently Asked Questions
What do I need to bring to the class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any appetizers you might want during the class. We also provide the plates, napkins, and silverware. We have a fun list of Wines, Beers and soda to choose from for purchase. And we always have complimentary bottled water for all our painters!
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: • A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date. • The reservation can be put on hold to sign up and attend another class if notification is received at least 24 hours before class start. • Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. • This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. Pinot Perks members receive priority seating. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice). Private Parties have open seating.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle with friends before the painting starts.
What does a public class cost?
2 hour public classes are $35 per painter, and 3 hour public classes are $45 per painter.
What days are classes held?
Classes are held regularly on Tuesday, Thursday, Friday, and Saturdays, with exception of holidays or special events. Private Parties can be held 7 days a week between the hours of 10a-10p depending on availability.
I don’t have any artistic talent. Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What should I wear to class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to sign up for our newsletter.
Is there an age limit for normal public classes?
Yes. 16 and up for regular public classes. 6 and up for Family paint days or kids classes.
What is the Weather Policy?
We will look at each class on an individual basis as the storm fronts get near. We typically do not cancel classes due to weather. However, we understand that acts of nature are out of everyone’s control and if any painters are traveling or feel unsafe in driving we are happy to accommodate those customers by issuing either a refund or a class credit. We do not want anyone’s safety to be jeopardized attempting attend a class. In the rare event that we absolutely have to cancel class, we will notify painters 2 hours prior to the classes scheduled start time via either email, phone call, or both.
Can I bring my own beer or wine?
Oklahoma law does not allow BYOB.