Frequently Asked Questions
Q) What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: There are no refunds, If you cancel at least 2 hours before class, we will issue a credit that can be used within the next 30 days. If you call under 2 hours from class, there will be NO REFUND and NO CREDIT for another class
Q) How do I sign up for a class?
Signing up is easy. Click the "Event Calendar" link at the top of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Q) What days are classes held?
Classes will, at a minimum, be held on Thursday, Friday, and Saturday evenings. We also occasionally have classes on other nights during the week & on Saturday & Sunday afternoons – view our class calendar to find out more!
Q) What does a class cost?
2-hour classes cost $39 per painter. 3-hour classes cost $45 per painter.
Q) When do I need to arrive for class?
We recommend you arrive 20 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
Q) Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
Q) What do I need to bring to the class?
We provide the wine/beer, canvas, easel, brushes, paints, and apron for the class. All you need to bring are any appetizers or snacks you might want to enjoy! We also provide the wine glasses, corkscrews, ice & ice buckets, paper plates, napkins, and plasticware.
Q) I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
Q) When does the next calendar get posted?
We try to post the next month's calendar around the 15th of of every month, but sometimes the calendar will shift based on extenuating circumstances. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
Q) What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
Q) Can I bring my own wine/beer?
Virginia state law forbids Bring Your Own Booze/Beer (BYOB), but feel free to bring snacks or something to eat.
Q) Is there an age limit for the normal public classes?
Yes, we are an art entertainment studio serving wine and beer. We do have kid’s specific classes, but the normal public classes are geared towards adults looking to have a good time and have the following requirements: 10 to 16 years old with an adult, 17 years old and up
Q) Can I bring a friend with me to just sit in and not paint?
Unfortunately due to our seating capacity we do not allow people to attend our painting classes without a reservation.