Frequently Asked Questions
What are your studio hours?
We are open from 10-6 for business hours every day (except major holidays). The Studio is usually open until 10-11 p.m. Wednesday through Saturday. Public Classes are usually on Wednesday through Sunday Nights. Check our Event Calendar for more information. Private parties can be held any day of the week 10 a.m. to 10 p.m.
How do I sign up for Pinot Perks?
Get Free Perks Here: https://www.pinotspalette.com/pinot-perks
How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Is there an age limit for the normal public classes?
Yes, we are an art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: 13 to 17 years old with an adult at our 3:00 pm, 4: 30 pm and 7:00 pm classes - Must be 21 to purchase alcohol. Check our calendar for kids classes where the age requirement is seven and up. We recommend five and up for our Open Studio Events.
What does a class cost?
Weeknight classes usually two hours and cost $38 per painter. Friday and Saturday evening classes are usually three hours and cost $48 per painter.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
What days are public classes held?
Classes are held on Thursday, Friday, and Saturday and Sunday afternoons and evenings. We also occasionally have classes on other nights during the week – view our class calendar to find out more!
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of two or less. For cancellation of a party of three or more, a minimum of one week's notice is required for a refund or to reschedule.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase beer and wine or our special drink of the night. You are welcome to bring your own appetizers. There will be bar snacks available to purchase.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.