Frequently Asked Questions

What is your cancellation policy?

For Public Classes, we offer reschedules ONLY (no refunds) with MORE than 24 hours notice prior to class start time. 'Same day of class' notifications will incur a cancellation/reschedule fee. NO EXCEPTIONS.

Is there an age limit for public classes?

Yes. For Public Classes ages 7 to 17 may attend with an adult, all attendees must have a paid seat. Texas law maintains you must be 21+ to consume alcohol. We are BYOB only.

Can someone come who is not painting?

No, unfortunately due to our limited space, we do not allow observers in our public classes. All attendees must have a paid seat to enter the studio.

What does Pinot's Palette provide?

We provide all of your painting supplies and professionally laundered aprons to protect your clothing. We also provide glassware, chinet plates, banquet napkins, lucite utensils, ice buckets with ice for chilling your bottles/cans, corkscrews/bottle openers, and complimentary bottled water.

What should I bring to class?

We are a BYOB studio. Feel free to bring anything you’d like to drink (wine, beer, hard-liquor, any beverage) or snack on during class. It's best to keep your snacks simple - finger foods are best. any beverage is welcome. Food is welcome but please keep in mind that space is limited, so simple snacks and finger foods are recommended.

When do I arrive for a class?

Doors open 30 minutes prior to class start time. We recommend arriving 30 minutes prior to class start time to allow for free street parking, finding your assigned seat, putting on your apron, and pouring a glass of your BYOB. Painting begins promptly at the class start time. Late arrivals may not be able to finish their paintings by the end of the class.

How do I sign up for a class?

Advance Registration Required so please visit our website and view our Event Calendar. You may also call with a credit card to register in advance.

How can I ensure I will be seated next to my friends?

Please use the seating request space while making your reservation to place the name of your person/group. You can also email us at at least 24 hours in advance M-F and let us know who you’d like to be seated with.

Are observers allowed in class?

Please note that all guests must purchase a seat regardless if the guest paints.

Is this a formal art class?

Our class motto is Paint. Drink. Have Fun! We are a fun evening out that happens to include painting along with a professional Artist who will guide you step by step to your completed Masterpiece.

Can I bring food? What type of food?

Food is welcome but please keep in mind that space is limited, so simple snacks and finger foods are recommended.

Can I bring other beverages than wine?

Yes, you may bring whatever you like to drink (wine/beer/hard liquor/juices/set-ups and non-alcohol beverages)

Will there be space for our food and drinks?

Yes, we have plenty of open counter space available in our serving area.

Do you provide protection for clothing?

Yes, we have professionally laundered aprons available for all Guests for a one-time use - every guest receives a clean apron at every class.

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