Frequently Asked Questions
What is your cancellation policy?
For our public classes, we offer reschedules (no refunds) with more than 24 hours notice prior to class start time. No reschedules for no shows or same day notifications. No exceptions.
Is there an age limit for public classes?
Yes. For Public Classes 13 to 17 years of age may attend with an adult, all attendees must have a paid seat. Texas law maintains you must be 21+ to consume alcohol. We are BYOB.
Can someone come who is not painting?
No, unfortunately due to our limited space, we do not allow observers in our public classes. All attendees must have a paid seat.
What does Pinot's Palette provide?
We provide all of your painting supplies and professionally laundered aprons to protect your clothing, along with glassware, chinet plates, banquet napkins, lucite utensils, ice buckets with ice for chilling your bottles, corkscrews/bottle openers, and complimentary bottled water.
What should I bring to class?
We are a BYOB studio. Feel free to bring anything you’d like to drink or snack on during class. Guests will typically bring wine or beer, though any beverage is welcome. Food is welcome but please keep in mind that space is limited, so snacks and finger foods are recommended.
When do I arrive for a class?
Doors open 30 minutes prior to class start time. We recommend arriving 30 minutes prior to class start time to allow for free street parking, finding your seat, and putting on your apron. Painting begins promptly at the class start time. Late arrivals may not be able to finish their paintings by the end of the class.
How do I sign up for a class?
Space is limited so please register online or by calling in advance. Please visit the studio calendar for a list of the upcoming classes.
How can I ensure I will be seated next to my friends?
Please use our seating request space while making your reservation to place the name of your group. You can also email us at email@example.com at least 24 hours in advance M-F and let us know who you’d like to be seated with.
Are observers allowed in class?
Please note that all guests must purchase a seat regardless if the guest paints.
Is this a formal art class?
Our class motto is Paint. Drink. Have Fun! We are a fun evening out that happens to include painting.
Can I bring food? What type of food?
Food is welcome but please keep in mind that space is limited, so snack and finger foods are recommended.
Can I bring other beverages than wine?
Yes, you may bring whatever you like to drink.
Will there be space for our food and drinks?
Yes, we have plenty of open counter space available.
Do you provide protection for clothing?
Yes, we have professionally laundered aprons available for all Guests for a one-time use.