Frequently Asked Questions
Are drinks included in the price of registration?
Not everyone drinks alcoholic beverages, therefore, drinks from the bar are not included in the registration price (unless there is a specified promotion from the Studio Owner). All bar tabs are the individual's responsibility.
The painting in the class didn't exactly match what was displayed online. Why is this?
Some of the images online may not be exactly what is painted in the class. Factors such as photography style, lighting and color hues affect how a painting appears online as opposed to what is actually demonstrated and taught in class. The colors may mismatch at times, but the overall theme, style, integrity and quality of the painting will remain the same. We strive for consistency as best we can.
I don't like the colors of the painting I want to paint. Can I change the colors during the class?
Absolutely! In fact we encourage you to "go rogue". We have a vast selection of paint colors available at all times. If you want to switch up some colors, be our guest! It's your masterpiece!
Can I bring my own wine or beverages?
NO BYOB! We cannot permit any outside beverages, including bottled water, due to our classification by the State of CA as a Bar.
How early do I need to arrive for my event?
It is recommended that you arrive at least 30 minutes early in order to get settled, locate your seat and visit the bar. If you arrive 15 minutes past the event start time, you are welcome to paint but you must catch up on your own. Please plan accordingly.
Can we bring our own food?
Outside food is permitted. For catering and private party options, please speak with our Private Party staff prior to your Event.
Do you serve any food in your studio?
We proudly serve 3 and 5-Cheese trays with Crackers and Sliced Salami supplied by Cheese Addiction of Long Beach. We also have Bar Munchies and Taquito Boxes served with Guacamole and Salsa.
What types of beverages do you serve?
We serve a variety of outstanding hand-selected wines, craft beers and ciders, sangrias, mimosas, wine flights and hand-crafted "Mock"tails. For non-drinkers or Designated Drivers, we also have a selection of non-alcoholic beverages available as well as complimentary ice-water at every class.
How do I sign up for a class?
Reserving a class is easier than you might think! Just click on the photo from our online Event Calendar. Be sure to enter how many seats you would like. Click 'Add to Cart', select your payment method and you're registered. The site will also walk you through the reservation process.
Are children or teenagers permitted to attend studio events?
We can accomodate kids 10 and older to select studio events. Please call us for more information.
What's your refund or credit policy?
ALL SALES ARE FINAL! No refunds will be granted. Class credits may be obtained by contacting our studio at least 48 hours in advance. Your seats are transferrable but you must contact us at least 3 hours in advance of your event to change the name(s) of any attendees. No Shows result in NO class credit.
What should I wear to class?
No dress code here! Dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art...from time to time.
Do you schedule private events in your studio?
That's what we do! Aside from our regular calendar of public events we can host your next birthday or anniversary, fundraiser, company event or bridal shower. Please contact our studio for more information and to schedule your next event.
Do you take walk-ins at the time of your public events?
Reservations are strongly encouraged, but yes, if we have available seats, we are happy to have you!
Where's the best place to park in Bella Terra?
We offer Valet Parking which is located steps away in front of The Cheesecake Factory. We validate for $2.00 off. The next best locations to park is in the parking structure off of Center Avenue nearest the 20-Screen Century Theaters. It is a short two-minute walk to our studio. We are located up the pathway from Johnny Rockets. We are also visible from Center Avenue and the 405.
Do you have a minimum charge at the bar?
We have a purchase minimum of $10.00 for all card-related transactions.
Do you add gratuity for special events?
Effective January 1, 2020 we will be adding 15% gratuity to all In-Studio and Mobile Private Parties.
Do you accept kids 18 and older to your painting events?
Effective January 1, 2020 we are permitting young adults 18 and older to our public painting classes. All underage guests must have a state-issued ID with birthdate and will receive a wristband upon entry.