Frequently Asked Questions
What's your refund or credit policy?
ALL SALES ARE FINAL! No refunds will be granted. Class credits may be obtained by contacting our studio at least 48 hours in advance. Your seats are transferrable but you must contact us at least 3 hours in advance of your event to change the name(s) of any attendees. No Shows result in NO class credit.
How early do I need to arrive for my event?
It is recommended that you arrive at least 30 minutes early in order to get settled, locate your seat and visit the bar. If you arrive 15 minutes past the event start time, you are welcome to paint but you must catch up on your own. Please plan accordingly.
Are children or teenagers permitted to attend studio events?
California State Law requires that since we are not a restaurant, all guests must be 21 and over.
Are drinks included in the price of registration?
Not everyone drinks alcoholic beverages, therefore, drinks from the bar are not included in the registration price. All bar tabs are the individual's responsibility.
Can I bring my own wine or beverages?
NO BYOB! We cannot permit any outside beverages, including bottled water, due to our classification by the State of CA as a Bar.
Can we bring our own food?
Outside food is permitted. For catering and private party options, please speak with the Owner prior to your Event.
Do you serve any food in your studio?
We proudly serve Cheese Boxes with Crostini and Sliced Salami supplied by Cheese Addiction of Bella Terra.
What types of beverages do you serve?
We serve a variety of outstanding hand-selected California wines and craft beers. We have made some great partnerships with local brewers and vineyards. For non-drinkers or Designated Drivers, we will have a selection of non-alcoholic beverages available. We also provide complimentary 8 oz. bottles of water at every class.
How do I sign up for a class?
Reserving a class is easier than you might think! Just click on the photo from our online Event Calendar. Be sure to enter how many seats you would like. Click 'Add to Cart', select your payment method and you're registered. The site will also walk you through the reservation process.
What should I wear to class?
No dress code here! Dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art...from time to time.
Do you schedule private events in your studio?
That's what we do! Aside from our regular calendar of public events we can host your next birthday or anniversary, fundraiser, company event or bridal shower. Please contact our studio for more information and to schedule your next event.
How many people can attend my private event?
Our 1,700 square foot open-floorplan studio is equiped to accomodate up to 64 of your closest friends, family members or co-workers.
Do you take walk-ins at the time of your public events?
Reservations are strongly encouraged, but yes, if we have available seats, we are happy to have you!
Where's the best place to park in Bella Terra?
We offer Valet Parking which is located steps away in front of The Cheesecake Factory. We validate for $2.00 off. The next best locations to park is in the parking structure off of Center Avenue nearest the 20-Screen Century Theaters. It is a short two-minute walk to our studio. We are located up the pathway from Johnny Rockets. We are also visible from Center Avenue and the 405.