Frequently Asked Questions
What is paint and sip?
Paint and sip events combine social drinking with painting. Our paint and sip studio is BYOB. Everyone gets a canvas and follows an artist's instructions to recreate the featured painting on their canvas. Paint and sip is not a serious art class - it's about socializing and having fun!
CANCELLATION POLICY: Our policy has been updated to offer most flexible terms to everyone (this includes you, the other guests & our hardworking staff); Last minute cancellations are not unique and everyone has a valid reason for wishing to cancel. Our policy includes any & all reasons for cancellations (last minute emergencies, day of sicknesses, exposure to illnesses, and ALL "one off" situations). POLICY: NO REFUNDS will be issued for reservations. However, if you cancel by 8PM the night before class, your payment will be turned into a studio credit that can be applied toward a future class within 90 days. To cancel & receive the credit, please email us at HackettstownNJ@PinotsPalette.com. If you no-show for a class (no matter the type of emergency) or don't email us by 8PM the night before your session, you forfeit your reservation payment and will not receive a credit. Seats are transferable, but please notify us via email at least 3 hours prior to your class with the name change. PLEASE NOTE: NO SPECIAL EXCEPTIONS WILL BE MADE and all phone calls/emails received after the cancellation deadline will simply be redirected to this policy. IN THE EVENT OF INCLEMENT WEATHER, we will email all guests to confirm that the session is still taking place; if we run the event, but you choose to cancel, our regular policy (above) will remain in place. If we need to postpone the event entirely, you will be issued a studio credit, good for 1 year. PLEASE NOTE: Fundraisers and Specialty classes (Project Pet, My Mini & Me, Little Brushes, Wooden Board classes, DIY Classes, Charcuterie Sessions, Mobile Events, etc.) have individualized cancellation policies; please see those details on the individual event pages.
This is my first time; what should I expect?
Expect a relaxed, fun atmosphere – there’s no pressure to be Van Gogh! We provide everything, including aprons to protect your clothes and a paint-free space for your purse or coat.
Can I show up early?
Please do! Most guests arrive 15 minutes early to get settled and start on their first drink.
Can I show up late?
Painting starts promptly, so you’ll have to catch up on your own if you arrive late.
Is there an age requirement?
Public studio events are 18+. Children 10-17 are permitted if accompanied by a paying/painting adult. For private parties and Little Brushes® events, there are no age restrictions.
Can we bring food?
Absolutely. We recommend finger foods, just to make it easy. We have two counters for you to use, but space is limited. Refrigeration and outlets are not available.
Can we bring drinks?
Our studio is BYOB! All guests 21+ are welcome to enjoy their choice of alcoholic or non-alcoholic beverages in a responsible manner. We provide ice buckets and real glassware.
How do I register a group?
On the event page, select the number of people you want to add in the box next to the Register button. If you want to host a private paint and sip party, get in touch with us at 908-377-3997 or firstname.lastname@example.org.
How do I pay in cash?
When you purchase items in-studio, like frames or wine glasses, you can pay with cash. You can’t pay for paint and sip events with cash, because advance registration is required.
Do I have to paint what it shows?
Not at all. Most people paint the featured painting. If you want to paint something entirely different, go for it! We just want you to have fun.
Can I come and watch, but not paint?
Everyone in the studio during the event must pay the full seat price.
What is a Date Night painting?
You and your date will paint separate canvases; when placed together, your canvases will match up to create one picture.
What is Open Studio?
At Open Studio events, you get all the supplies needed to paint, but there is no featured painting. You can choose an image from our painting library, or paint whatever you want. There’s no formal instruction, but artists are on hand to help.
How do I get my discount code or use my gift certificate?
When you register for an event, there’s a place to add discount codes and gift certificates right above the Proceed to Checkout button.
What happens if a class is canceled due to bad weather?
You’ll receive a class credit for any canceled classes, redeemable at our Hackettstown studio.
Do I need to know anything about art?
Not at all. Our artists provide easy, step-by-step instructions to help everyone produce a great finished product.