Frequently Asked Questions
What is Pinot's Palette?
Pinot's Palette is Howard County's premiere paint and sip venue. We're OPEN and currently offering In-Studio Parties, Virtual Live Streaming, On-Demand, and Private Parties! We provide everything you need for a great time. We have an upscale studio that can hold up to 46 painters (during this time we are only allowing up to 16 painters in - studio). A virtual party can host up to 400 people!! You come to us to bring your group together, where everybody can create a masterpiece and memories. We also have a full bar so you can enjoy libations while you paint. Pinot's Palette is truly the place to Paint. Drink. Have Fun.
Is it Safe to come to Pinot's Palette?
We have enacted all Phase II Safe Start Plan requirements and then some! We offer complimentary masks for all guests if you forget to bring one and we have hand sanitizing areas . Aprons and cups are disposable so there is no reuse. We sanitize after each class including chairs, tables, paint brushes and bathrooms. All painters are placed six feet away from each other; parties that request to sit with each other will be seated together similar to restaurant seating unless otherwise specified.
Are you open during the Pandemic?
Yes!! Now offering On-line, Virtual Live Streaming, On-Demand and Private Parties! We provide everything you need for a great time!
How do I get my supplies for virtual painting events?
If you sign up for a virtual event or order a take home kit, your supplies will be available at the studio within 24 hours from when you ordered them. The studio is open Tues - Wed - Fri from 2 - 6 pm for pick -up and Thurs. 2 -8 pm for pick - up. You can always request to pick up your supplies up at alternate times that fit your schedule by emailing us at email@example.com. We are happy to get your supplies to you at your convenience.
Do you have sanitizing stations?
Yes, we have plenty of hand sanitizer and two sinks in the back of the studio where you can wash your hands.
How do I sign up for a class?
Signing up is simple! Go to www.PinotsPalette.com/EllicottCity and select Event Calendar. Click on the class/painting event you want to attend and register by using the on-screen directions. If you have any questions or would like assistance from a staff member, please call us at 443-420-8378.
Do you require masks?
Yes! We require masks! We require that everybody wear mask while in the studio. We have complimentary masks, if you forget to bring one. We are spacing painters six feet apart and have plexiglass barriers at the bar for additional safety precautions.
Can I bring my own food to Pinot's Palette?
Yes! Feel free to bring in any food items you'd like. We provide paper plates, napkins and plastic utensils for your convenience.
Where are we located?
We are located in Turf Valley Towne Square off of Marriottsville Road near Route 40 and I-70. Our address is: 11105 Resort Road, Suite 105, Ellicott City, MD 21042.
When do I need to arrive for class?
For virtual events we recommend signing on 20 minutes prior to the start of the class. For In studio classes, we open our doors 30 minutes prior to the scheduled class time. We recommend arriving no later than 10 minutes prior to a class start time.
What is your public class cancellation policy?
A full refund can only occur if more than 48 hours notice is provided prior to the start time of your class. Cancellations made within 48 hours of the scheduled start time of your class will be eligible for a class credit - no refunds will be provided. No refund or credit will be provided if a guest does not attend a class and does not provide advance notice.
What is your private party cancellation policy?
Private Parties may receive a full refund or a deposit transfer if we are notified at least 2 weeks in advance of your event date.
Is there reserved seating?
Yes! Once you register for a class, we will have your easel reserved. If you have friends attending the class with you, please note this in your reservation and we will seat you all together. You may also send us an email with seating arrangement requests. Please provide at least 24 hours notice of seating arrangement requests.
Do I need to be an artist to attend a class?
No! We will help you discover your inner artist. :-) Our talented artists will guide you step-by-step through the featured painting and will ensure you stay on track to completing your very own masterpiece. There are no mistakes at Pinot's Palette...only happy accidents.
What should I wear to class?
Masks are required to all iin-studio events, other than that, there is no dress code here....except shirt, shoes and a positive attitude! We will provide you with a smock while you paint. On occasion, our guests have taken home paint on their clothes as a souvenir. We use acrylic paints and they do become permanent on clothing if not caught and cleaned quickly.
Is there an age requirement for public classes?
Kind of - For Virtual Events, there are no age restrictions really. Ages 5-95 do well with our paintings. For all events beginning on or after 7 pm, you must be 18 or older to attend. Family Day Events provide age requirements per event.
What does a class cost?
Adult classes are $38/painter for a 2 hour painting and $48/painter for a 3 hour painting. Family Day Events are $28/painter. *Please note this price does NOT include beverages purchased from our bar.
Can I bring my own alcholic beverage?
Maryland Law prohibits us as a licensed facility from allowing customers to bring thier own alcoholic beverages from the outside.
What days are classes held?
Classes can be held any day of the week! In general, we will have adult (18 & up) public classes on Thursday, Friday and Saturday evenings. View our Event Calendar for all of our classes.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the previous month. If you'd like to receive an email each month when our new calendar is posted, please join to receive our Newsletter: https://app.e2ma.net/app2/audience/signup/1807157/1766226/
What is the canvas size used for painting?
Most of the time we will be painting on 16" x 20" canvases. On occasion, we host Mini Painting events and will use 10" x 10" canvases.
Is Pinot's Palette - Ellicott City locally owned?
Yes! Pinot's Palette is a national franchise. However, each location including Ellicott City is locally owned and operated.
Does Pinot's Palette host fundraisers?
Yes! We take pride in helping the community. If you are interested in learning more about our fundraisers, please contact us at EllicottCity@pinotspalette.com or call us at 443-420-8378 and we can assist you.