Frequently Asked Questions
Where do we park?
You can park in front and in rear of the building
How early can we arrive?
We open the doors 30 minutes before class starts
Can children come with their parents?
We are a bar. No one under the age of 21 is allowed. But we can come to you and all ages can attend.
Can we bring our own drinks?
We are NOT a BYOB. We offer a variety of beverages for purchase.
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: • A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You also have the options to transfer to a different class or receive a studio credit • If notification is received at least 24 hours before class start you will receive a complimentary credit for a future class • This cancellation policy applies to parties of 4 or less. For cancellation of a party of 5 or more, a minimum of one week's notice is required for a refund or to reschedule. If you no-show for a class that you have a spot reserved, or don't give at least 24 hours’ notice, you forfeit your reservation payment. By completing the check-out process you agree to this policy.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to sign up for our newsletter.