Frequently Asked Questions
Where do we park?
You can park in front and in rear of the building
How early can we arrive?
We open the doors 30 minutes before class starts
Can children come with their parents?
Sorry, no one under the age of 21 is allowed. But we can come to you and all ages can attend.
Can we bring our own drinks?
We are NOT a BYOB. We offer a variety of beverages for purchase.
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: • A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date. • The reservation can be put on hold to sign up and attend another class if notification is received at least 24 hours before class start. • Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. • This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to sign up for our newsletter.