Frequently Asked Questions
What is the private party cancellation policy?
A minimum of 14 days advanced notice is required in order to cancel or reschedule your party and receive a refund of your deposit. If the party is cancelled with less than the required advance notice, the deposit may be forfeited. A deposit placed less than 14 days before the party date will not be eligible for either a refund or reschedule. Individual guest cancellations will follow the same policy as our public classes.
How do I sign up for class?
Very Simple! Click on the classes tab and select the desired class. Fill in how many seats you would like to purchase which will create a shopping cart for you. Then input your credit card info and shortly after you will receive a confirmation email.
What is the public class cancellation policy?
Cancellation Policy: Due to the custom nature of ALL of our classes, NO REFUNDS will be issued for reservations! However, if you cancel with at least 48 hours’ notice your payment will be turned into a store credit that can ONLY be used for a future class. Please email us at firstname.lastname@example.org to cancel. If your a no-show for a class that you have a spot reserved, or don't give at least 48 hours’ notice, you forfeit your reservation payment. By completing the check-out process, you agree to this policy.
Is there reserved seating?
Yes, prior to class we create a seating chart. That is why its important to fill out in the comments section if you would like to sit next to someone.
What time should I arrive?
You are welcome to arrive 15 minutes to class and set up your wine, beer, food etc.
Will I be able to do this? I'm not artistic :(
Yes, we promise you will go home with a masterpiece. Every class has an artist that instructs step by step to complete the painting. You will be amazed at your hidden talents!
Can I Bring Snacks?
At this time, NO FOOD is allowed for any PUBLIC class. It is only permitted if it is a scheduled Private Party event.
What should I wear?
We provide aprons, but there is always a chance that paint will get on your clothes. If it does happen you have a two minute window time to quickly rinse your clothing with murphy oil. Otherwise, you just created your paint outfit for next time!