Frequently Asked Questions
Are you hiring?
We are always looking for fun artists to join our team. Please email all inquiries to Cherryhill@pinotspalette.com
Do I need to prepay or just walk in?
For us to guarantee you a seat, we do ask that you pre-register for any event you wish to attend. This also allows for our studio to be prepared for your arrival!
My friends are painting, but I want to watch. Is that ok?
For the courtesy of all guests, every person entering the studio must pay for a seat whether painting or not. The only exclusion to this is for parents accompanying children during non drop off events or children's parties.
Is there an age requirement for public classes?
Yes, we are a BYOB art entertainment studio. We do have children specific classes, but the regular public classes have the following requirements: 13 to 17 years old may paint with a paying adult Monday-Thursday. 18+ on Friday and Saturday nights. Family Days, Little Brushes Program and Private parties have a minimum age of 7 years old. If you are wondering, the age minimum is 13 because we are mainly an adult night out entertainment studio. Many of our painters are parents, and they are coming for some me time and would like to be surrounded by other adults for the evening. Also, there may be adult conversations, alcohol consumption, and other activities that aren't appropriate for children. If you have any questions, please feel free to contact us.
Do I need to bring my own glasses for my beverage?
NO! We provide glasses, utensils, plates, napkins, ice and ice buckets for your beverages.
What about snacks? Can I bring food?
Yes, you may bring your own food. We also have a selection of snacks, pre-packaged small meals, and sweet treats for purchase. Buy or bring your own.
I don't have a creative bone in my body, will I be able to do this?
Absolutely! Our artists will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes. Acrylic paint dries quickly, making mishaps easy to fix and perfect.
What should I wear?
Whatever makes you comfortable, casual or dressed up. We will provide you with an apron but accidents can happen so we don't recommend your favorite or most expensive outfit!
What do I need to bring for class?
Bring an open mind and the willingness to have FUN! We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any drinks and/or appetizers you might want during the class. We also provide the wine glasses, corkscrews, ice buckets with ice & we have plates, napkins, and silverware.
What is the cancellation policy?
Pinot's Palette cancellation policy for public classes is as follows: ALL REGISTRATIONS ARE NON-REFUNDABLE. If you cancel with at least 48 hours’ notice, your payment will be turned into a store credit that can ONLY be used for a future class (private parties refer to agreement). Please call or email us at email@example.com to cancel. If you no-show or don't give at least 48 hours’ notice, you forfeit your reservation payment. THERE ARE NO EXCEPTIONS TO THIS POLICY.
What do you mean "mobile studio"?
Mobile studio is our studio on wheels...we bring the party to you! We load up our van with everything needed to set up and host an awesome Paint Party.
Can I book a paint party at my house?
YES! We are able to set up at a private residences and at local venues.
How far will you travel for a private party?
We are capable of traveling within a 100 miles radius of our studio. There is an additional fee for travel over 30 miles. Call our studio for details.