Frequently Asked Questions
Are you open yet? When are you opening?
Yes, we are open!
Are you hiring?
Please email all inquiries to Cherryhill@pinotspalette.com
Do I need to bring my own glasses for my beverage?
NO! We provide glasses, utensils, plates, napkins, ice and ice buckets for your beverages.
What about snacks? Can I bring food?
We have a selection of snacks, pre-packaged small meals, and sweet treats for purchase. Buy or bring your own.
What do you mean "mobile studio"?
Mobile studio is our studio on wheels...we bring the party to you! We load up our van with everything needed to set up and host an awesome Paint Party.
Can I book a paint party at my house?
YES! We are able to set up at a private residence and at local venues.
How far will you travel for a private party?
We are capable of traveling within a 100 miles radius of our stuio. There is an additional fee for travel over 30 miles. Call our studio for details.
Is there an age requirement for public classes?
Yes, we are a BYOB art entertainment studio. We do have kid’s specific classes, but the regular public classes have the following requirements: 13 to 17 years old may paint with a paying adult Sunday-Thursday. 21+ on Friday and Saturday nights. Family Days, Lil Brushes Program and Private parties have a minimum age of 6 years old. If you are wondering, the age minimum is 13 because we are mainly an adult night out entertainment studio. Many of our painters are parents, and they are coming for some me time and would like to be surrounded by other adults for the evening. Also, there may be adult conversations, alcohol consumption, and other activities that aren't appropriate for children. If you have any questions, please feel free to contact us.
What should I wear?
Whatever makes you comfortable, casual or dressed up. We will provide you with an apron but accidents can happen so we don't recommend your favorite or most expensive outfit!
I don't have a creative bone in my body, will I be able to do this?
Absolutely! Our artists will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes. Acrylic paint dries quickly, making mishaps easy to fix and perfect.
What is the cancellation policy?
Pinot's Palette cancellation policy for public classes is as follows: If cancellation occurs 48hrs in advance, you have the option to receive a full refund or put the reservation on hold for a later date or transfer the reservation to another class. If cancellation occurs 24hrs prior, the reservation can be put on hold or transferred to another class. A "No Show" or cancelling less than 24hrs prior to class results in loss of payment and rescheduling options.