Frequently Asked Questions

Our address is 921 Haddonfield Rd, Cherry Hill, NJ, Ste 2D. We are in the Towne Place at Garden State Park on the 2nd floor of building 921 above Road Runner. Cut & Paste for map: https://bit.ly/MAPandDIRECTIONS & FOLLOW DIRECTIONS- Enter the plaza by Brio off Haddonfield Rd. Go straight through the stop sign. Follow the road as it curves to the left and continue straight on Harness Lane (away from apts). Turn left in 2nd parking lot by bldg 921. Enter the lobby and take the elevator to the 2nd floor. Welcome...we are on the right off the elevator!

ALL RESERVATIONS ARE NON-REFUNDABLE. If you cancel with at least 48 hours’ notice your payment will be turned into a store credit that can ONLY be used for a future class (private parties refer to agreement). Groups of 4+ must cancel 7 days in advance. Please email us at cherryhill@pinotspalette.com to cancel. If you no-show or don't give at least 48 hours’ notice, you forfeit your reservation payment. THERE ARE NO EXCEPTIONS TO THIS POLICY.

Please sign up in advance. To guarantee a seat, we ask everyone to preregister for the paint session you wish to attend. This also allows for our artists to prepare for your arrival!

Refer to the description for your particular paint session. Ages 10 to 14 may paint with a paying adult Monday-Thursday. 18+ ONLY on Friday and Saturday nights. Saturday & Sunday afternoons are ideal for ages 10+ (10-12yo must be accompanied by an adult who also has a paid reservation). Family Days, Little Brushes Program and Private parties have a minimum age of 6 years old. Pinot's Palette is mainly an adult night out entertainment studio. Many of our painters are parents who are coming for "me time" or "adult time". Also, there may be adult conversations, alcohol consumption, and other activities that aren't appropriate for children. If you have any questions, please feel free to contact us.

Bring an open mind and the willingness to have FUN! We provide the canvas, easel, brushes, paints, and aprons. Bring your favorite beverage (no hard liquor). We also provide wine glasses, and corkscrews.

We provide glasses for your 🍺🍷🥂 but feel free to bring your own.

Bring your fav Wine, Beer, Champagne, but NO HARD LIQUOR/SPIRITS. We sell prepackaged snacks, therefore, outside food and non-alcoholic bevs will incur a fee per item.

Whatever makes you comfortable, casual or dressed up. We will provide you with an apron but accidents can happen so we don't recommend your favorite or most expensive outfit! We are not responsible for stained/damaged garments.

For the courtesy of all guests, every person entering the studio for a public paint session must have a paid reservation.

Absolutely! Our artists will guide you step-by-step through the featured painting and will ensure that you stay on track to complete your masterpiece by the end of class. There are no mistakes, just happy accidents~ Bob Ross. If you don't finish by the end of class or need to make corrections, you are welcome to come to Open Studio where an artist will assist you in turning mistakes into happy accidents.

We are always looking for fun artists to join our team. Please email all inquiries to Cherryhill@pinotspalette.com

For the safety of all, if you or the studio decides to cancel due to inclement weather, you will be issued a studio credit. NO REFUNDS! Please email cherryhill@pinotspalette.com

Yes! We are able to set up at a private residence and at local venues.