Frequently Asked Questions

What are Studio Office Hours?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

How do I sign up for a class?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

What do I need to bring to the class?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

What is a Virtual Class?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

My Virtual Class has a Take Home Kit?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

How do Take Home Kits work?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

What does it cost?

The studio will be closing on August 30th. Contact FortCollins@PinotsPalette.com!

When do I need to arrive for class?

We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.

Is there an age limit for public classes?

We are an art entertainment studio and welcome all ages to all shows! We do have kid’s specific classes, but all ages are welcome to attend our public classes. We do suggest children under the age of 14 attend with an adult during our evening classes.

When will next month's calendar be posted?

We are now posting classes 2 months in advance! If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list

I can't even draw a stick figure, will I be able to complete the painting?

Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making any mistakes easy to fix and perfect.

What days are classes held?

Private Parties are held 24/7 as requested. Public classes are generally scheduled Tuesday through Sundays, with two shows on Saturday. View our class calendar to find out more!

What should I wear to class?

No dress code here...dress casual or dress up. We will provide you with an apron but remember you will be working with paints or other medium that may not wash out of your clothing.

Is there reserved seating?

Yes, we will have your easel set up for you when you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email. A 24 hour notice would be appreciated.

What is your cancellation policy?

What is your cancellation policy? Pinot's Palette cancellation policy is as follows: No refunds will be made. Up to 2 Painters - notification must occur at least 24 hours before the class starts to receive a class credit, for the amount paid excluding any discounts or coupons used. You must use the Credit Code issued when you register for another class. Credit Codes are good for six months and can be used one time, they may not be transferred to another class once registration is made. All credit requests must be made by email and approved by Pinot's Palette managers. Groups of more than 2 painters - notification must occur at least 5 days before the class starts and will be reviewed by Pinot’s Palette managers for approval. Cancellation policy for Project Pet is 1 week before the class date to request a class credit by email. Cancellation for Chunky Blanket classes must occur at least 48 hours prior to the class start. A credit will not be issued however we will move your reservation to the next chunky blanket class that you are able to attend. These reservations may only be moved once. This cancellation policy applies to all public, private and off-site parties.

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