Frequently Asked Questions
How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What is your cancellation policy?
We require a 48 hour notice to receive a full refund. If less than 48 hours is given, we can place a credit on your account for a future class.
How can I ensure I will be seated net to my friends?
Please use our seating request space while making your reservation to place the name of your group.
Can someone come who is not painting?
No, we do not allow observers in our public classes.
What days are classes held?
Classes are held on Thursday, Friday, and Saturday evenings. We also occasionally have classes on other nights during the week & on Saturday & Sunday afternoons – view our class calendar to find out more!
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any drinks and/or appetizers you might want to enjoy! We also provide the wine glasses, corkscrews, ice & ice buckets, paper plates, napkins, plastic ware, and complimentary bottled water.
I have never painted before, will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What should I wear to classes?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
Can I bring drinks other then wine? Will there be something to put our wine in?
You can bring wine, beer, or liquor to Pinot's Palette. There will be a large ice bucket to put white wine in during the class. We do expect all painters to be responsible with alcohol on and off the premises.
Is there an age limit for normal public classes?
Yes, we are a BYOB art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: -13 to 17 years old with an adult -18 years old and up