Frequently Asked Questions
How do I sign up for a class?
Its as easy as clicking on "Event Calendar" at the top of the screen. This will display the calendar for that location. Select which painting you would like to paint and click "Sign Up For This Class." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What is your age policy for public classes?
Daytime painting events- all ages. Evening painting events- 13+ with an adult. We also occasionally offer kid’s and Family Paint specific classes.
Do I need a reservation?
Reservations are not required but are highly recommended in case the class is sold out. We have assigned seating such that if you don't have a reservation but your friends do, you may not be able to sit with them. If you don't have a reservation, please arrive approximately 30 minutes early so we can get you set up and settled in.
Is payment required in advance?
We take payment at the time of reservation. We do take walk-ins but we cannot guarantee we will have availability.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you'd like to sit by, you can let us know when you book the class by specifying their names, or you can send us an email. Just make sure to give us at least 24 hours notice!
What is the cancellation policy?
Parties of two or less: A refund can occur if notification of cancellation occurs at least 48 hours before the class starts. You can also opt to put the reservation on hold for a later date or transfer the reservation to another class. We can put the reservation on hold or transfer to another class if notification is received at least 24 hours before class start. Sold out classes may be subject to an $8 rebooking fee (fee does not apply to private events). We do not offer refunds or reschedules for no-show reservations, or with same-day or next-day notice. Please note, this cancellation policy applies to PARTIES OF 2 or LESS. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule. This cancellation policy does not apply to project pet classes. Please see cancellation policy for project pet class posted in the class description.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any drinks and/or appetizers you might want to enjoy! We also provide the wine glasses, corkscrews, ice & ice buckets, paper plates, napkins and plasticware.
Can I bring a friend with me just to sit in and not paint?
Unfortunately due to our seating capacity, we do not allow people to attend our painting classes without a reservation.
When does the next month's calendar get posted?
We try to post the next month's calendar around the second week of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
I dont have any artistic talent. Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but acrylic paint dries quickly, making mistakes easy to fix and perfect.
When does the next calendar get posted?
We will post the each month's calendar usually around the 15th of the previous month at the latest. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.