Frequently Asked Questions
How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Is there an age limit for the normal public classes?
Yes, we are a BYOB art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: -13 to 17 years old with an adult -18 years old and up
I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What is the cancellation policy?
*Cancellation Policy (UPDATED August 1, 2019). Please note that in order to get a full refund you need to cancel 48 business hours before class starts. To receive a credit you need to let us know whether by phone, facebook or email, 24 hours before class that you will not be attending. *Exceptions are if there is a SOLD OUT class. We do not offer credits if you cancel, within 48 hours of class starting.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
What does a class cost?
Weeknight classes are 2 hours and cost $35 per painter. Friday & Saturday classes are 3 hours and cost $45 per painter.
Can I bring something other than wine? Will there be something cold to put white wine in?
You can bring wine or beer to Pinot's Palette. There will be a large ice bucket and a refrigerator to put white wine in during the class. We do expect all painters to be responsible with alcohol on and off the premises.
What do I need to bring to the class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any drinks and/or appetizers you might want during the class. We also provide the wine glasses, corkscrews, ice buckets & we have plates, napkins, and silverware.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
Cancellation Policy for Project Pet ONLY
***Cancellation Policy: To get a full refund, you need to cancel before the registration cut off date of the event. Credits are offered up until 5 days before the event.
If you are late to class you may not be allowed to paint and your payment will be forfeited. It will be at the discretion of the artist.