Frequently Asked Questions
What is the Covid cancellation policy?
Unless our doors are physically closed by mandate, we will still have class unless there are two or fewer guests. Keep in mind that because of Covid our classes are small and there is plenty of space in our large studio for social distancing etc. Our place is very clean for your safety. Regardless, if you feel that you must decline attending let us know and we can hold your reservation for a future class or switch you to a virtual or pre recorded option which is really quite fun and you will have many paintings to choose from
What is a "pre recorded" class?
Our pre recorded class once was a professionally executed live class that now is recorded for you and your friends or family. It can be paused if needed and the kit will be complete and specific to that class. It will also include a link. We will often just sell the link if that is what you need. The link is good for one week or longer depending. This is great for small groups that want to watch in their own home and a great Holiday gift too!
What is a "virtual" class?
Our virtual classes are wonderful for guests that cannot meet together. Each guest or group can be in a different location as these classes are led by our talented Artist via zoom and are interactive. Our kits are part of the class and specific to that painting and can be delivered, picked up or sent by mail. A great way to re connect for the holidays!
How are you handling social distancing in the studio during Covid?
We are able to utilize 2700+ sq foot of studio space. We have a closed off private party room where guests can be in smaller groups then the main room. We have social distancing between unrelated guests and markings on the floor showing where six foot designations are.
What are you doing to ensure that the studio is safe to visit during COVID?
We are following all of the directives by the Ohio Health Department which includes disinfecting and sanitizing, wearing masks for staff and for guests when up and about (not eating or drinking), high temp washing of aprons after each use, complete cleansing of brushes, social distancing, high temp commercial washing of glassware and bringing drinks to guests seated in their seats.
How do I sign up for a class?
Signing up is easy. From the home page scroll through the upcoming events or select View Full Calendar. Select which painting you would like to paint and "click" the photo. Enter the quantity of seats and click "add to cart". Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will assist you.
What days are classes held?
We always have classes on Thurs, Fri, and Sat and often on the other days of the week (check the calendar). Additionally, we have open studio during the day on Tuesday and Thursday. We often have special events on Monday night.
Is there reserved seating?
Yes, we set up everything you need for your class and preassign seats. If you have friends attending that you would like to sit with you can identify them when you book your class or you can send us an email. Be sure to give us 24 hours notice. Private parties do not have assigned seating.
What is the cancellation policy (regular classes)?
A full refund is available 7 days or more before class. Less then seven days before class you are eligible to put the reservation on hold for a later class or to transfer your reservation to a new class.
What is the cancellation policy for Specialty Classes such as Paint Your Pet?
If you need to cancel your class, the following terms and conditions apply. Your reservation can be moved to a future date at no additional cost. You may receive a full refund only if we have not already processed your proof at our Printer (for the Paint Your Pet class). Usually this requires a 7 day notice. If we have already processed your proof at the Printer, you may elect to move to a future day and/or schedule to complete your pet canvas at one of our advertised open studios when there is an Artist available to assist you, at no additional cost. No refund (all or partial) will be issued.
Is there an age restriction for public classes?
We do have kid's specific and family classes which are generally ages 7 and up. Our public evening classes are designed to be a fun night out for the older crowd which is age 13 or older (the majority of the painters being adults). Children 13 to 17 are welcome when accompanied by an adult. For Daytime Open studio times: all ages are welcome at Open Studio with an adult.
When is next month's calendar posted?
We try to post the next month's calendar around the 15th of the month. We post the week's painting as well as specials on our Facebook page so be sure to connect to us.
I have no artistic talent, I cannot even draw a stick person, will I be able to complete the painting?
Absolutely! Our Artist will guide you step by step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes only happy accidents! Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What if I do not call or show up for class?
Loss of payment will occur if no notification of cancellation occurs prior to class.
Do you provide food?
We have chips, nut mixes, fruit rolls and a variety of snacks for sale ($1 to $2). If you are interested in anything else feel free to bring your own food. We provide plates, napkins and utensils as well as counter space for food.
Can I bring wine?
No outside beverages are allowed as we have an Ohio bar permit. We have a wide range of alcoholic AND non-alcoholic beverages for your enjoyment.
Does wine come with class?
Unless otherwise noted in specifics for THAT class the only beverage that comes with the class is complimentary water.
What should I wear to class?
No dress code here .... dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art. Once the paint dries on your clothes it is permanent so keep that in mind.
What do I need to bring to class?
You do not need to bring anything with you but the expectation of having a fun time and creating your own masterpiece. We provide everything including a bar stocked with beer, wine and non-alcoholic beverages. We are able to make cocktails and mocktails for your enjoyment!
What is the inclement weather cancellation policy?
If winter weather causes us to cancel a class (Snow Emergencies), you will be fully refunded of your reservation, or have the option of transferring to another on the current calendar. If we remain open and you cancel your reservation due to driving conditions where you live, your reservation is transferable on a one time basis to another class on the current calendar. you must notify us at least 5 hours before class to take advantage of this transfer (if it is not a designated Snow Emergency).