Frequently Asked Questions
Do you have an opening date yet?
We should have a Grand Opening date set very soon. Keep checking back, or join our newsletter for the latest news!
I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase beer and wine. You are welcome to bring your own appetizers.
Do you sell beer/wine?
Yes, we have a large selection of both Beer and Wine as well as non-alcolholic options available for purchase as well! All at unbelievable prices!
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
How do I sign up for a class?
Signing up iss easy! Click the "Event Calendar" link on the top of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 72 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of two or less. For cancellation of a party of three or more, a minimum of one week's notice is required for a refund or to reschedule.
How do I sign up for Pinot Perks?
Get Free Perks Here: https://www.pinotspalette.com/pinot-perks
How do I get the most recent information for Pinot's Palette - Northwoods?
Keep updated with our class offerings and current promotions by signing up for our Newsletter. Go to our home page at https://www.pinotspalette.com/Northoods and click the "Join our Newsletter" link.
Do you have age restrictions on classes?
We suggest guests be at least 14 years of age to attend a public class. Anyone under 18 MUST attend with a paying parent or legal guardian. We will occassionally offer Family days which will focus more on the entire family. Beer and Wine will not be available during Family Day events.