Private Event Terms and Conditions

The following Terms of Service (the “Agreement”) outline the terms and conditions that apply to Private Party deposits and events, Mobile Studio Events, Class Reservations or any other transaction with Pinot’s Palette or its affiliates (a “Transaction”). By using our sites, you agree to the terms of this Agreement. Please keep a copy of this Agreement for your records.

Cancellation Policy

Public Classes:

Notice given – 48+ hours before the class = Full Refund, Hold or Reschedule for a later date

Notice given – 24-48 hours before the class = Class Credit, Hold or Reschedule for a later date

Notice given – NO SHOW or 24 hours less before class = No Credit or Refund

If put on hold, the hold will expire 1 year from the date it was put on hold.

Private Parties, Corporate Events and Mobil Events:

Notice given – 30 days in advance before event = Full Refund, Hold or Reschedule

20 guest minimum and if your party is 20 or more guests, we will schedule an additional Artist to assist your guests at no additional charge to you. However if your final guest count is below 20 painters an overstaffing fee of $100 will be deducted from your deposit if you do not notify us of the reduced headcount at least 48 hours in advance.

Age restrictions:

Painters at our studio MUST be 21 or older. Due to California liquor laws, we are not allowed to host to minors. However, this policy may be waived for mobil parties but only with the approval from the party organizer who must notify us that they have given such approval.

Non-Painter Policy:

A paid or complimentary reservation is required for all guests. Non painting guests are not allowed for public classes but may be allowed for private and mobil parties at the discretion of the private party organizer.

Private Party Late Fees:

2 hour classes – allocated time is 3 hours

3 hour classes – allocated time is 4 hours

Fees for extra time, late arrivals or other reasons will be charged $75 for each additional 30 minute increments. We will advise you of such fees upon late arrivals or the realization that the class will not be completed on time. Other time arrangements may be agreed upon but if additional time is necessary, these fees will apply in the same manner. Additionally, if the room is booked for another event, your party may be canceled if it has not started within 30 minutes of its scheduled start time and your deposit will be forfeited.

What we provide: Canvas, paint, painting supplies, apron, free water, music and instruction from one of our expert artists.

Available for purchase in our studio: Alcoholic and non alcoholic Drinks, frames and snacks.

Not allowed: Outside beverages (alcoholic or non-alcoholic), anyone under 21 years of age.

Website Terms and Conditions of Use

1. Terms

By accessing this website (the “Site”), the person(s) accessing the Site (“You” or “Your”) is agreeing to be bound by, and responsible for compliance with, the Website Terms and Conditions of Use (the “Terms of Use”) of Pinot’s Palette Franchise LLC, its franchise studios, affiliated companies, and its authorized agents, employees and assignees (collectively, “Pinot’s Palette”) and all applicable laws and regulations, including applicable local laws. If You do not agree with any of the Terms of Use, You are prohibited from using or accessing the Site. The Materials contained in the Site are protected by applicable copyright and trademark laws.

2. Proprietary Rights

Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.

3. Use License

Permission is granted to access and view the Materials and, unless otherwise indicted in these Terms of Use, download one (1) copy of the Materials for personal, non-commercial transitory viewing only (the “License”). The License is not a transfer of title. Under the License, You may not:

  • Modify the Materials or copy the Materials more than one (1) time;
  • Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer the Materials;
  • Remove any copyright or other proprietary notations from the Materials; or
  • Transfer the Materials to any other person, or “mirror” the Materials on any other server.

The License shall automatically terminate if You violate any of the Terms of Use. The License may be terminated by Pinot’s Palette at any time. Upon termination of the License, You must destroy any downloaded or copied Materials in Your possession whether in electronic or printed format.

4. Chargeback Policy

All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.

YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

5. Disclaimer

THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.

6. Limitations

IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

7. Indemnification

You agree to defend, indemnify and hold Pinot’s Palette harmless from any and all claims, demands, causes of action, costs, expenses, attorney’s fees, damages or liabilities of any kind arising out of or relating, in whole or in part, to the use or inability to use the Site or the Materials on the Site, or Your breach or violation of the law or of these Terms of Use.

8. Revisions and Errata

The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.

9. Links

Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.

10. Terms of Use Modifications

Pinot’s Palette may revise the Terms of Use for the Site at any time without notice. By accessing the Site, You are agreeing to be bound by the then-current version of the Terms of Use.

11. Governing Law

Any claim relating to the Site or the Terms of Use shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.