Frequently Asked Questions

Where can I park?

Our parking is located behind our studio and you get your first 2 hours free!

Can I bring my kids?

No. Due to California law, we can not allow children in our studio. However, you can book a mobil class off site for your child's event.

What is a paint and sip?

Paint and sip events combine social drinking with painting. Our paint and sip studio offers beer, wine and non-alcoholic beverages . Everyone gets a canvas and follows an artist’s instructions to recreate the featured painting on their own canvas. Paint and sip is not a serious art course – it’s about socializing and having fun.

Do I need to know anything about art?

Not at all. Our artists provide easy, step-by-step instructions to help everyone produce a great finished product.

This is my first time; what should I expect?

Expect a relaxed, fun atmosphere – there’s no pressure to be Van Gogh! We provide everything, including aprons to protect your clothes and a paint-free space for your purse or coat.

Can I show up late?

Painting starts promptly, so you’ll have to catch up on your own if you arrive late.

Can I show up early?

Please do! Most guests arrive 15-20 minutes early to get settled and start on their first drink.

Cancellation policy

If you cancel at least 48 hours before the start of class, you’ll receive a full refund, or you can opt for a class credit. For a full explanation of our cancellation policy please see our private event terms and conditions.

Can we bring drinks?

Sorry, no outside beverages allowed. We serve beer and wine in the studio. All guests 21+ are welcome to enjoy their choice of alcoholic or non-alcoholic beverages in a responsible manner.

Can we bring food?

Absolutely. We recommend finger foods, just to make it easy.

Where do we send our Project Pet photos?

Please email your photo in .jpg format to longbeach@pinotspalette.com

How do I get my discount code or use my gift certificate?

When you register for an event, there’s a place to add discount codes and gift certificates right above the Proceed to Checkout button.

What are your studio hours?

Our studios are open during scheduled events but we welcome walk-ins if we are in the studio to answer any questions you may have or to sign up for one of our classes.

How do I register a group?

On the event page, select the number of people you want to add in the box next to the Register button. If you want to host a private paint and sip party, get in touch with us by phone or email us at longbeach@pinotspalette.com

How do I pay in cash?

When you purchase items in-studio, like frames or wine glasses, you can pay with cash. You can’t pay for paint and sip events with cash, because advance registration is required.

I want to register, but not pay in advance.

Payment is required at the time of registration to guarantee a seat.

What does the cost include?

The cost includes all the art supplies you’ll need and 2-3 hours of painting instruction from an artist.

Do I have to paint what it shows?

Not at all. Most people paint the featured painting. If you want to paint something entirely different, go for it! We just want you to have fun.

Can I bring my baby?

No. Babies and small children are a distraction for other guests and make it hard to hear the artist’s instructions. Most studios won’t be able to accommodate a stroller or car seat next to your seat.

Can I come and watch, but not paint?

Everyone in the studio during the event must pay the full seat price.

Can I just come in and paint whenever?

No, our studio is only open during scheduled events.

What is Open Studio?

At Open Studio events, you get all the supplies needed to paint, but there is no featured painting. You can choose an image from our painting library, or paint whatever you want. There’s no formal instruction, but artists are on hand to help.

What happens if a class is canceled due to bad weather?

You’ll receive a class credit for any canceled classes, redeemable at the same studio.

What is a Date Night painting?

You and your date will paint separate canvases; when placed together, your canvases will match up to create one picture.

Do you have space for food?

Yes, but space is limited. Refrigeration and outlets are not available.

Can I get a discount?

The best way to get discounts is to sign up for the Pinot Perks rewards program. You’ll receive occasional discounts by email, and you can earn free paint and sip events! Sign up at https://www.pinotspalette.com/pinot-perks