Frequently Asked Questions

When are public classes held?

Classes are held on Thursday, Friday, and Saturday. We also have classes on other days/nights during the week – view our class calendar to find out more!

How do I sign up for a class?

Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.

What is your cancellation policy?

Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of two or less. For cancellation of a party of three or more, a minimum of one week's notice is required for a refund or to reschedule.

What should I bring to the class?

We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase beer and wine or our special drink of the night. You are welcome to bring your own appetizers. There will be bar snacks available to purchase.

What does a class cost?

Weeknight classes usually two hours and cost $35 per painter. Friday and Saturday evening classes are usually three hours and cost $45 per painter.

Is there an age limit for our normal public classes?

Yes, we are an art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: 13 to 17 years old with an adult at our 3:00 pm, 4: 30 pm and 7:00 pm classes - Must be 21 to purchase alcohol. Check our calendar for Family Day and kids classes where the age requirement is seven and up. We recommend five and up for our Open Studio Events.

If I don't have artistic talent, will I be able to complete the painting?

Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.

Is there reserved seating?

Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…please try to give us at least 24 hours notice).

What should I wear to the class?

No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.

When do I need to arrive for class?

We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.

What is your mailing list privacy policy?

Information Collection, Use, and Sharing We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. While you are on our mailing list, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

When does the next month's calendar get posted?

We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list

How do I sign up for Pinot Perks?

Get Free Perks Here: https://www.pinotspalette.com/pinot-perks