Frequently Asked Questions
How do I sign up for a class?
Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What days are classes held?
Classes are held on Thursday, Friday, and Saturday evenings. We also occasionally have classes on other nights during the week & on Saturday & Sunday afternoons – view our class calendar to find out more! Private Parties are available all other times.
What does a class cost?
Weeknight Public classes are 2 hours and cost $35 per painter. Some Friday & Saturday classes are 3 hours and cost $45 per painter. Family Day classes are $28 per painter. Some special classes, like Mommy & Me and Project Pet are specially priced. Check the public class calendar for pricing for those events.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts. We start right at the posted time.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: • A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. • The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. • Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. • This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule. PRIVATE PARTIES: Private parties may be rescheduled with 5 business days’ advance written notice to the studio manager. Cancellations made with less than 10 business days’ notice result in the loss of the Private Party Deposit.
What do I need to bring to the class?
We provide the canvas, easel, brushes, paints, and apron for the class. You can bring drinks and/or appetizers that you might want during the class. We also provide the wine glasses, corkscrews, ice buckets & we have plates, napkins, and silverware.
I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
Is there an age limit for the normal public classes?
Yes, we are an art entertainment studio. We do have kid specific classes, but the normal public classes have the following requirements: -18 years old and up -13 to 17 years old with an adult. Some of our regular "kid friendly" events are marked on our calendar as Mommy & Me, Family Day, and Open Studio.