Frequently Asked Questions
Q. When are classes held?
Classes are held on Thursday, Friday, and Saturday evenings. We also occasionally have classes on other nights during the week & on Saturday & Sunday afternoons – view our class calendar to find out more!
Q. How do I sign up for a class?
Signing up is easy. Click the "Classes" link on the side of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Q. What does a class cost?
Weeknight and weekend afternoon classes are 2 hours and cost $35 per painter. Friday & Saturday evening classes are usually 3 hours and cost $45 per painter.
Q. When should I arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
Q. Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
Q. What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: •A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. •The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. •Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. •This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule.
Q. What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any drinks and/or appetizers you might want during the class. We also provide the wine glasses, corkscrews, ice buckets & we have plates, napkins, and silverware.
Q.I have no artistic talent! Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
Q. When does the next calendar get posted?
We try to post the next month's calendar around the 15th-18th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
Q. What should I wear to class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
Q. Can I bring something other than wine? Will I be able to chill my white wine?
We're a judgement-free zone! You can bring wine, beer, or any liquor to Pinot's Palette. There will be a large ice bucket to put white wine in during the class. We do expect all painters to be responsible with alcohol on and off the premises.
Q. Is there an age limit for normal public classes?
Yes, we are a BYOB art entertainment studio. We do have kid’s specific classes, but the normal public classes have the following requirements: -13 to 17 years old with an adult OR -18 years old and up. Please contact us at 7707831783 or at email@example.com if you would like to bring a younger guest to paint with you. We usually allow children 10+ to paint in any of our 2-hour paint sessions but we need to know in advance so we may seat your party separately.
Q. What is the attendee/ alcohol policy for "family session"s?
Family sessions are regular public sessions where age limit has been lowered to include younger guests so families may enjoy a paint session and create memories together. We are strictly BYOB so guests enjoy any beverages they bring to the studio. Children under the age of 18 years may NOT be left unattended during a "family session" since this class is very much like a normal public class, just including younger attendees.