Frequently Asked Questions
Can I bring my own wine/alcohol to class?
Yes! We are a BYOB business establishment. Must be at least 21 years of age to consume alcohol on our premises. We provide wine glass, corkscrews/bottle opener, and a beverage tub with ice for your chilling needs.
What should I wear to the class?
No dress code here! Come as you are, dress casual or dress up. We will provide you with an apron and storage for your belongings. If you do get paint on your clothing, as long as the paint is still wet, we have a pretty high success rate of getting the paint out. However, if the paint dries on your clothing you will have a Pinot's Palette memory forever and clothes to wear on your next visit!!
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule. Project Pet - A full refund can occur if notification is given 14 business days before the day of the class. The reason for this is because we have to photoshop each pet & have them individually printed onto each canvas. Project Pet - a class credit can be given to use on the next project pet class if notification is given at least 48 hours in advance.
When will the next calendar of events get published online?
We post the next month's calendar by the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to Join our Newsletter!
I can't even paint a stick figure. Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. We use acrylic paint which dries quickly thereby making any happy mistakes that you feel you've made easy to fix.
What do I need to bring to the class?
We provide all your art supplies- canvas, easel, brushes, paints, and apron for the class. We also have a wine and beer bar where you can purchase your beverages. All you need to bring are any beverages and/or snacks you'd like to enjoy while painting. We also provide real wine glasses, corkscrews/bottle opener, beverage tub with ice, paper plates, napkins, and plastic utensils.
How much does a class cost?
For a regular 2-hour session, the cost is $35 per person and a 3-hour session is $45 per person. We also offer specialty classes where the price may vary.
How do I sign up for a class?
Signing up is easy. Click the "Event Calendar" link on the top of the page to view our calendar of paintings. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Can I come with a friend and not paint?
For all classes, all attendees must purchase a set.
What days are classes held?
Classes are held on Thursday, Friday, and Saturday evenings. We also occasionally have classes on other nights during the week & on Saturday & Sunday afternoons – view our class calendar to find out more!
When should I plan to arrive?
We recommend you arrive no later than 15 minutes before class starts to allow time for you to get settled in, open your wine and mingle before the session starts. If you arrive after the session starts, we can do our best to get you caught up but there are no guarantees.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice.) For front row/priority seating requests, join our Pinot Perks rewards program to qualify for priority seating.
Is there a minimum age for public classes?
Yes, for kid's specific classes, we recommend that your child be at least 6 years old. There are exceptions when holding a private party for a child's birthday. In our evening public classes, you must be at least 13 years old and attend with an adult.
Can we bring decorations and favors if we are celebrating?
We love decorations! Please bring whatever you'd like to decorate your space with. We do ask to be mindful of others around you and their experience as well. If you have something specific, please contact the studio and perhaps we can set it up ahead of time for you. Or you can book our private party room exclusively for your celebration!