Private Event Terms and Conditions

Terms of Service – Private Parties

In order to book your private party, a refundable $150 deposit for the Barrel Room or $300 deposit for our Main Room is required. If your desired date and time are available, you will receive a confirmation email with a link to your party-page. We cannot hold a date without a deposit.

Availability: Private Parties can be scheduled any day and time of the week in our Barrel Room based on availability. Use of our Main Room for parties over 24 guests must be cleared with the studio to avoid conflict with Public Events.

Private Parties book quickly, especially on the weekends, so
please try and schedule well in advance to ensure your desired time slot is available.

Deposits: Your $150 deposit for the Barrel Room or $300 deposit for our Main Room can be refunded the day of your event or applied toward the remaining balance of your party. In order to obtain a full refund, a minimum of 12 paid-for painters must be met for our Barrel Room. Please contact the studio for requirements for our Main Room. If the minimum is not met, those seats will be deducted from the deposit. All of your guests must paint.

Cancellations/Reschedules:
• There is a 14 day cancellation policy for all PRIVATE PARTIES. The host's credit card will be charged the $150 cancellation fee if less than 14 days’ notice of event cancellation is given.
• If the minimum requirement is not met for the party through attendance, the host/hostess is responsible to pay for the balance of seats to meet the minimum.

Cancellation for individual seat purchases in private parties:
• 48 hours or more notice, you may have a full refund or credit. (FOR PUBLIC CLASSES) 24-48 hours your will receive STORE CREDIT ONLY. Due to the custom nature of our classes, we do not issue refunds or credits with less than 24 hours notice..
• No calls / No shows will NOT be issued store credit.




Pricing: The pricing is $37 per person for a 2-hour painting
party and $47 per person for a 3-hour painting party. For adult parties, you have the studio for 30 mins prior to and 30 mins after your paint time.
Party duration may also be extended at the price of $75 for an additional 30 minutes. We request that guests pre-register at least 24 hours prior to your event via the link we give the party host once a deposit is received.

Party Time: The party time will be shown on the calendar as a 2 or 3-hour
event. Please encourage your guests to arrive 30 minutes prior to your party's start time to settle in with a drink and a snack.

Additionally, if the room is booked for another event, your party may be cancelled if it is not started within 30 minutes of its scheduled start time and your deposit will be forfeited.

**Please do not arrive any earlier than 30 minutes to allow our staff to properly set up for your party.

Painting Choice: Your painting selection is required at least 2-weeks
prior to your party. Our extensive painting library can be viewed on our website: https://www....nting-library

We can work with you to develop a new custom-painting specifically for your party at an additional cost.

For children's events, a painting from the Kid's section must be chosen or agreed upon with the studio management.

We encourage you to bring any food and beverages that you’d like. We highly recommend finger foods and cold appetizers. We provide glassware, ice and ice buckets, plates, napkins, utensils, bottle openers, bottled water as well as aprons and all art materials.

Children’s Parties: All of the above terms and conditions apply for
children’s parties (ages 7-13) at a rate of $30 per painter with a
minimum of 12 painters. Children's parties are two and a half hours in length including 30 minutes given prior to paint time.

Fundraising Events: Fundraisers are scheduled just like a Private Party. A $150 or $300 deposit is required to hold the date based on the room being used. Two week cancellation policy applies. Please contact the studio for pricing and proceeds distribution options to your 501c3 Organization. We do require proper documentation stating your organization is a registered non-profit. You can also choose to make your fundraiser public.

Gratuity: If you would like to show the artists your gratitude for extraordinary customer service, we accept cash tips only.

Weather Cancellation Policy:
If weather causes us to cancel your event, will we reschedule your event at the earliest availability that works for you or you may choose to have a refund of your deposit and all reservations.

If our studio is open and you choose to not come due to weather conditions in your area, we will reschedule your event and put a hold on all reservations until a time can be determined for a future event.


Privacy Statement:

For information concerning how we collect, use and disclose information concerning transactions with Pinot’s Palette and how to select privacy preferences regarding certain promotional communications, you should refer to our privacy statement or call your local studio and ask us to mail you a copy.

Changes to This Agreement:

We may amend the terms of this Agreement at any time, including any rights or obligations you or we may have. We will post the terms to the modified agreement on our website. As permitted by applicable law, any change, addition or deletion will become effective at the time we post the revised agreement to our website. Unless we state otherwise, the change, addition or deletion will apply to your future and existing Transactions. You are deemed to accept the changes, additions or deletions if (1) you do not notify us to the contrary in writing within 20 days of the date of our notice or such other time specified in the notice, or (2) you enter into a Transaction after such notice period. If you do not accept the changes, additions or deletions, your Transaction will be cancelled.

Website Terms and Conditions of Use

1. Terms

By accessing this website (the “Site”), the person(s) accessing the Site (“You” or “Your”) is agreeing to be bound by, and responsible for compliance with, the Website Terms and Conditions of Use (the “Terms of Use”) of Pinot’s Palette Franchise LLC, its franchise studios, affiliated companies, and its authorized agents, employees and assignees (collectively, “Pinot’s Palette”) and all applicable laws and regulations, including applicable local laws. If You do not agree with any of the Terms of Use, You are prohibited from using or accessing the Site. The Materials contained in the Site are protected by applicable copyright and trademark laws.

2. Proprietary Rights

Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.

3. Use License

Permission is granted to access and view the Materials and, unless otherwise indicted in these Terms of Use, download one (1) copy of the Materials for personal, non-commercial transitory viewing only (the “License”). The License is not a transfer of title. Under the License, You may not:

  • Modify the Materials or copy the Materials more than one (1) time;
  • Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer the Materials;
  • Remove any copyright or other proprietary notations from the Materials; or
  • Transfer the Materials to any other person, or “mirror” the Materials on any other server.

The License shall automatically terminate if You violate any of the Terms of Use. The License may be terminated by Pinot’s Palette at any time. Upon termination of the License, You must destroy any downloaded or copied Materials in Your possession whether in electronic or printed format.

4. Chargeback Policy

All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.

YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

5. Disclaimer

THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.

6. Limitations

IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

7. Indemnification

You agree to defend, indemnify and hold Pinot’s Palette harmless from any and all claims, demands, causes of action, costs, expenses, attorney’s fees, damages or liabilities of any kind arising out of or relating, in whole or in part, to the use or inability to use the Site or the Materials on the Site, or Your breach or violation of the law or of these Terms of Use.

8. Revisions and Errata

The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.

9. Links

Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.

10. Terms of Use Modifications

Pinot’s Palette may revise the Terms of Use for the Site at any time without notice. By accessing the Site, You are agreeing to be bound by the then-current version of the Terms of Use.

11. Governing Law

Any claim relating to the Site or the Terms of Use shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.