New Franchisee Training & Support
Franchisees are immediately wrapped into the Pinot’s Palette support system when they join the team. They are assigned a franchise relationship manager who walks them through site selection, build-out and onboarding to the Grand Opening, then offers continuous support as they grow their business. Pinot’s Palette has a customer service center dedicated to answering guest questions and helping them book events at local studios. We also have a dedicated company, Paint and Sip Supply, that handles sourcing and delivers supplies to studios.
Charles Willis, Co-Founder and President, explains the training and support franchisees receive.