Training & Support

New Franchisee Training & Support

Franchisees are immediately wrapped into the Pinot’s Palette support system when they join the team. They are assigned a franchise relationship manager who walks them through site selection, build-out and onboarding to the Grand Opening, then offers continuous support as they grow their business. Pinot’s Palette has a customer service center dedicated to answering guest questions and helping them book events at local studios. We also have a dedicated company, Paint and Sip Supply, that handles sourcing and delivers supplies to studios.

Charles Willis, Co-Founder and President, explains the training and support franchisees receive.


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