Following your signing day, you’ll have regular touchpoints with the corporate teams to help you through site selection, buildout, grand opening, and your first few months as a new wine and paint franchise.
After your studio buildout begins, you’ll attend a one-week intensive boot camp at our home office in Houston. Here, you will learn how to use our technology software, appropriately market your business to the right audiences, set the bar for excellent customer service, set up and host a painting class, choose paintings for your monthly event calendar, and much more.
You’ll also have a designated franchise relationship manager (FRM). This is your personal business coach! He or she will help you learn and understand best practices, develop a marketing strategy, run and understand reports, and keep your operational processes up to standard. Your FRM will help you navigate vendor selection and negotiation – think tax attorneys, insurance agents and payroll solutions. He or she will advise on buildout decisions, provide you with resources for sales and networking opportunities, and guide you through all the details and emotions of your opening week. In short, an FRM is a new business owner’s lifeline.
Prior to your grand opening, we’ll send an artist trainer to your studio. This person trains your artist staff how to run a paint and sip class and gives them the tips and tricks of the trade. Our artist trainers have come up through the ranks at Pinot’s Palette and know exactly what it takes to be successful in the role.
Finally, Pinot’s Palette offers ongoing training resources throughout the year, including webinars, videos, quick guides and one-on-one coaching as needed. Ongoing training and certification tools are also available for your artist staff.