Frequently Asked Questions
What is our cancellation Policy
Pinot's Palette cancellation policy is as follows: 48 HOURS OR MORE: A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You may also hold/credit or transfer the reservation to another like class. (Any discounts applied to reservation will not transfer). 48 TO 24 HOURS BEFORE: The reservation can be put on hold/credited or transferred to another class if notification is received at least 24 hours before class start. (subject to an $8 rebooking fee per seat and any discounts applied to reservation will not transfer.) 24 HOURS OR LESS: Loss of payment will occur if notification occurs less than 24 hours prior to class start. NO REFUNDS OR CREDITS. Seats are transferrable, but you need to notify us at least 3 hours prior to a class with the name change. CLASS MINIMUM: If a public class does not meet the minimum of 10 painters, you may be notified and we will fully refund or reschedule your class.
What does it cost
We offer 2-hour ($39 per painter) and 3-hour ($49 per painter) painting sessions. See class schedule and times for details. Minimum age is 21 to participate due to California liquor laws. Please see events tab for private event cost
How do I sign up?
Signing up is easy. Click the event calendar tab to view our current schedule. Select which painting you would like to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
Is wine or beer included. Can I bring my own?
California liquor laws do not allow us to include alcohol with the painting class fee. We feature many wine and craft beer as well as nonalcoholic beverages for purchase by the glass or bottle. No outside beverages or BYOB allowed.
Can kids paint
Sorry, No. We are 21+ only due to state laws. Children are not allowed in the studio. Valid ID required
Do I have to reserve and pay in advance
Yes and be aware that many of our classes sell out so don't wait. You can reserve online anytime, in studio and over the phone during our studio office hours Tues - Sun, 12-4pm.
What days are you open and when are classes available
PUBLIC CLASSES: Wednesday through Saturday evenings and most Saturday and Sunday afternoons – view our class calendar to view current class availability! OFFICE HOURS: Our studio office is open for inquires Tuesday to Sunday 12 - 4pm. Closed on Monday. PRIVATE PARTIES: The studio is available for private parties, fundraisers and corporate team building events 10am to 10pm whenever we do not have a public class scheduled. Please inquire with studio for current availability.
When do I need to arrive and when do classes start
PUBLIC CLASSES: We recommend you arrive 20-30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts at the published time. Latecomers will be allowed to paint, but if more than 15 minutes late, they will need to catch up on their own. PRIVATE PARTIES: Please arrive at the scheduled party time. Painting session will start 30 minutes after party start time. Latecomers will be allowed to paint, but if more than 15 minutes late after start of painting, they will need to catch up on their own.
Is there reservd seating
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email (…just make sure to give us at least 24 hours notice).
What do I need to bring to classes
Just yourself and snacks if desired. We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase beer and wine by the glass or bottle. NO OUTSIDE BEVERAGES OR BYOB ALLOWED.
I have no art or painting experience. Will I be able to complete the painting
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
What should I wear.
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art. Make sure you wear a smile!
When do you post your calendar
We try to post the next month's calendar the 10th — 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.