Frequently Asked Questions
How do I sign up for a class?
Signing up is easy. Click the "Event Calendar" link at top of the page to view our calendar of paintings. Select which painting you would like to paint and click "Register" Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
What does a class cost?
All 2 hours classes cost $38 per painter and 3 hour classes are $48 per painter. Children's classes are $32 per child. We do run specials so always refer to the price listed on the class you're interested in.
When do I need to arrive for class?
We recommend you arrive 30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email with at least 24 hours notice.
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: Due to the custom nature of ALL of our classes, NO REFUNDS will be issued for reservations! However, if you cancel with at least 48 hours’ notice your payment will be turned into a store credit that can ONLY be used for a future class. Please email us at firstname.lastname@example.org to cancel. If you no-show for a class that you have a spot reserved, or don't give at least 48 hours’ notice, you forfeit your reservation payment. By completing the check-out process, you agree to this policy.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. All you need to bring are any appetizers you might want to enjoy! We also provide the paper plates, napkins, and utensils. We will have wine, beer and soda available for purchase at our bar.
I can barely draw a stick figure. Will I be able to complete a painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, but Acrylic paint dries quickly, making mistakes easy to fix and perfect.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of every month, but sometimes the calendar will shift based on extenuating circumstances. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.
Is there an age limit for regular public classes?
We are a paint & sip art entertainment studio with a full service wine & beer bar catering to adults ages 21+. We do have kid’s specific classes for ages 6-12, but the regular public classes have the following requirements: -13 to 17 years old with an adult -18 years old and up
Can I bring a friend to just sit with me and not paint?
Unfortunately due to our seating capacity we do not allow people to attend our painting classes with out a reservation.
What happens if I'm running late?
Lateness...it happens to the best of us but please do not arrive later than 30 minutes past start time.
Is there a bar in studio?
Yes! We have a fully stocked wine & beer bar serving reds, whites, beers, champagne and ciders. We also carry Kosher products, soda and water. We are not BYOB and no outside alcohol will be permitted into our studio pursuant to NY ABC Law. Alcohol is NOT included in the price of your ticket since not every guest drinks. We keep our bar affordable with a price range of $4-$8.
What time can I call the studio for assistance?
Our studio is open Tuesday through Sunday and closed on Monday. You can call us any time between 11am (when we open) to 6pm (when we start getting ready for our guests). All later inquiries can be emailed to email@example.com and someone will get back to you promptly.
How does a gift certificate work?
Gift certificates have a unique code that you can input right on our website registration page to cover the cost of your seat up to the amount gifted. They can be used at any studio and have no expiration date. Gift certificates that were donated to an organization to be raffled off can ONLY be used at the issuing studio and have a ONE YEAR expiration from the date issued.