Frequently Asked Questions
Does Pinot's Palette Sell Alcohol?
We offer a selection of wines from Jasper Winery and a selection of beer from Confluence Brewery. Support Local! Please note: WE ID!! Bring Your Valid ID!
Can I bring My Own Drinks?
Absolutly! However, we do offer a selection of Wine and Beer, as well as, soft drinks for your convenience.
What is the cancelation policy?
A full refund can occur if notification of cancellation occurs at least 48 hrs before class start. You also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hrs before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hrs prior to start. This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a full refund, or 24hrs for a credit that must be used within 60 days of cancellation. For Private Parties, 10 business days notice is required. For Project Pet classes, 2 weeks notice is required for full refund. No refund or credit will be issued within two weeks of the class. WINTER WEATHER NOTICE: If weather causes us to cancel class, you will receive a class credit for a future date of your choice.If our studio is open and you choose to not come to class due to inclement weather in your area, you will recieve a class credit for a future class good for 60 days. You must request the credit via email/phone at least 4 hours prior to the start of class. There are no exceptions to this policy.
What are the age requirements?
Adults 18 years old and up can attend public classes. Kids aged 12-17 can attend with a parent or guardian. There are no age requirements for private events.
Can I bring my friend with me to sit and watch but not paint?
Unfortunately, we are not a bar. Therefore, we cannot allow non-painters in the class. We charge by the painting and seats and are limited in our space. If you would like to be a part of the action, please register and we will gladly make room for you too!
How do I sign up for a class?
It's as easy as clicking on "Event Calendar" at the top of the screen to pull up our class calendar. Select which painting you would like to paint and you can add seats to your cart! Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process.
When do I need to arrive to class?
We recommend arriving 15-30 minutes before class starts to allow time for you to get settled in and mingle with friends before the painting starts.
When does the next calendar get posted?
We try to post the next month's calendar around the 15th of the month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list on the bottom of this page.
What should I wear to class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get involved in their work of art.