Frequently Asked Questions
What is your age policy to attend painting events?
Daytime painting events- all ages. Evening painting events- 13+. We do have kid’s and Family Paint specific classes. Must be 21 to purchase alcohol.
Can I bring my own wine?
Sorry, BYOB is not allowed by our liquor license but we carry a wide variety of wines and beer for your enjoyment.
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class start. You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start.
Does the Brandon location do Kids Birthday Parties?
YES! Special pricing for our kids birthday parties. Ask for more info here- https://www.pinotspalette.com/brandon/kids-painting-party
Do I need a reservation?
Reservations are not required but are highly recommended in case the class is sold out. We have assigned seating such that if you don't have a reservation but your friends do, you may not be able to sit with them. If you don't have a reservation, please arrive approximately 30 minutes early so we can get you set up and settled in.
Is payment required in advance?
We take payment at the time of reservation. We do take walk-ins but we cannot guarantee we will have availability.
I don't have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. There are no mistakes, only "happy accidents" but Acrylic paint dries quickly, making it easy to make your masterpiece perfect.
How do I sign up for Pinot Perks?
Get Free Perks Here: https://www.pinotspalette.com/pinot-perks
How do I sign up for a class?
Signing up is easy. Click the "Event Calendar" link at the top the page to view our calendar of paintings. Select which painting you would like to paint and click "Register." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we will walk you through the process. We also can take your reservation over the phone.
What days are public painting events held?
Classes are held every evening, Monday-Saturday, Saturday morning is always Mimosa Morning and on Saturday afternoons, we always have a 2:00 event. Some Sunday afternoons we will feature Family Paint Day. View our event calendar to find out more! https://www.pinotspalette.com/brandon/events
What does a painting event cost?
Weeknight classes are usually two hours and typically are $35 per painter. Family Paint Day is $25 per painter. Weekend painting events can be three hours and typically are $39 per painter. We also have different size canvases and options such as wood pallet painting that will affect the price.
When do I need to arrive for class?
Doors open 30 minutes before the beginning time of each event. We recommend you arrive 15-30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
Is there reserved seating?
Yes, we have your easel set up for you at your spot before you arrive for class. If you have friends attending the class that you’d like to sit by, you can let us know when you book the class or you can send us an email.
What do I need to bring to class?
We provide the canvas, easel, brushes, paints, and apron for the class. We have a bar where you can purchase beer and wine or our special drink of the night. You are welcome to bring your own appetizers.
When does the next calendar get posted?
We will post the each month's calendar usually around the 1st of the previous month at the latest. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list.
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but keep in mind that painters have been known to get involved in their work of art.