Frequently Asked Questions
Where are you located?
We are on the beautiful South Shore of Long Island in Bay Shore. Our address is 61 West Main Street, Bay Shore NY 11706 about 50 feet west of the Bay Shore YMCA Boulton Theater (the first right you can make after the theater) and across the street from Peninsula Chinese and Japanese Restaurant. Be wary of trying to locate us while driving down main street, as we are just off of main street (on the side street) directly behind the new Salt & Barrel Oyster Bar/Restaurant…We have plenty of parking right behind our studio. This location has ton of wonderful bars and restaurants that you can walk to before or after your Pinot's paint class, so get ready for a wonderful day or evening. If you don't find parking on main street there is a HUGE parking lot directly behind our studio.
What do I need to bring to the class?
We provide the canvas, easel, brushes, paints, and an apron to protect your clothing in class. Wine, Beer, Wine Coolers, Prosecco are all available for purchase by the bottle or glass at the bar and we also sell coffee,soft drinks, bottled water, organic ice teas and kids juice boxes as well! We are not a BYOB but you are welcome to bring any food items into our establishment (cheese and crackers, crock pot dishes) and we have counter space for you to use. We do sell some snack at the bar (chips, cookies, etc.) so don't feel like you have to bring anything and we have plates, napkins, and silverware for you to utilize.
What is the cancellation policy?
Pinot's Palette cancellation policy is as follows: A full refund can occur if notification of cancellation occurs at least 48 hours before class start (exception for Project Pet or specialty classes that require pre-work or pre-printed materials.) You can also have the option to put the reservation on hold for a later date or transfer the reservation to another class. The reservation can be put on hold or transferred to another class if notification is received at least 24 hours before class start. Loss of payment will occur if no notification of cancellation occurs or if notification occurs less than 24 hours prior to class start. This cancellation policy applies to parties of 2 or less. For cancellation of a party of 3 or more, a minimum of one week's notice is required for a refund or to reschedule.
Is there reserved seating?
When you register for your class online you can tell us in the comments field if there is anyone you want to sit next to and then we'll make sure you are seated next to any of your friends or family members, just be sure to state their name in your comments and when you come in you'll be seated next to your guests! You can come to a class alone or with 20 people…no limit to the amount of folks you can come paint with…as long as we have seats open..tell all your friends to come to the same class and its like hosting a party without any of the fuss.
When do I need to arrive for class?
We recommend you arrive 15-30 minutes before class starts to allow time for you to get settled in and mingle before the painting starts.
What does a class cost?
Pricing varies depending on the length of the class (2 hour classes are $38 and 3 hour paint classes are $48). The class-length time is noted in the calendar. Also the cost will depend on the type of class, when offering kids classes or family day classes you might see a reduce rate; but when offering specialty classes (like Project Pet) or special guest appearances/events that price may be higher than a regular 2 or 3 hour class. It is always best to look at the event calendar to find the exact cost of the paiting/class you want to attend. Memories with friends, priceless!
What days are classes held?
Classes are usually held on Wed, Thursday, Friday, and Saturday evenings and Sundays. BUT we add many classes at varying days/times based on demand, requests, season, and for special events so your best bet is to always click on our EVENT CALENDAR from the website and this will show you all public classes for the current month. You can also download the Pinot's Palette APP to view all classes with painting photos easily on your mobile devices! Sign up for our monthly newsletter and be sure to get the following month's calendar delivered right to your inbox (Sign up at web page https://app.e2ma.net/app2/audience/signup/1806004/1766280)
How do I sign up for a class?
Signing up is easy. Click the Event Calendar from the top navigation link to view our calendar of paintings. Select which painting you want to paint and click "Add Painting to Cart." Follow the on-screen directions to complete the order. Contact us if you have trouble completing your order and we can book over the phone 631.446.4777. You can also download the Pinot's Palette APP from the APP store and then book using your mobile device as well. Also if seat are available and your are nearby, you can always come in at least 15 minutes prior to the start of a class and we can accept payment for your seat at the bar! See you soon.
Is there an age limit for the normal public classes?
Adult evening public classes on our calendar have the following requirements: Ages 13-17 years old with an adult present - Otherwise 18 years old and up and of course 21 years old is the minimum drinking age with proof of valid ID You will see family days and kids classes listed on our calendar and those will provide age requirements and details. So keep a look out for 'FAMILY DAY' if you want to bring the whole family and assist the little ones with their paintings. For private parties there is no age minimum (after all it is your party) although we do recommend ages 8+, as any younger we find they have a hard time sitting still and following along with the artist.
I don’t have any artistic talent? Will I be able to complete the painting?
Absolutely! Our artist will guide you step-by-step through the featured painting and will ensure that you stay on track to completing your masterpiece by the end of class. Nearly everyone is surprised at their inner Picasso! There are no mistakes only happy little artistic creative moments...
What should I wear to the class?
No dress code here...dress casual or dress up. We will provide you with an apron but painters have been known to get 'involved' in their work of art so you might not want to come dressed in your favorite new shirt. If you do get paint on yourself quickly head to the sink, a quick reaction and some soap and water sometimes does the trick.
Can I bring wine? Is alcohol included with my seat? May I bring food?
Wine varietals are for sale by the bottle or glass at the bar and is not included in the seat price. We are not a BYOB. Beer and other beverages such as sodas, coffee or bottled water are also available for purchase. 21 to drink with valid ID, please drink responsibly. We do not have a kitchen but you are more than welcome to bring food or any snacks for yourself and your guests. We will provide counter-top space. Also we are located in the heart of Bay Shore and our studio is surrounded by plenty of restaurants, pizza, bagel and sandwich shops. So plan dinner with friends before or after your paint class and take advantage of all that Bay Shore has to offer. So think of us like a movie theater--you can buy your ticket online but snacks and drinks are for sale separately at the bar. We do accept cash, debit and charge cards at the bar.
When does the painting calendar get posted?
We will post each future month's calendar around the 20th of the prior month. If you'd like to receive an email each month when our new calendar is posted, be sure to add yourself to our email list. Sign up by emailing email@example.com or going to the following web page to sign up: https://app.e2ma.net/app2/audience/signup/1806004/1766280/
Do you host private parties and/or kids parties?
YES and YES. Our minimum painter requirement for a private party is 15 adults. For kids 8-12 years old we have a 12 person minimum. A $250 REFUNDABLE deposit allows you to select your date, time and the painting you want your guests to paint. After the party the deposit is refunded back to you. For kids parties if you have 15 painters the birthday girl or boy paints for FREE. OK so now you want to know about pricing. Kids 8-12 are $30 a painter for a 2-hour painting and Adults 13+ are $38 for a 2 hour painting and $48 for a 3 hour painting. Have special requests? Open bar, one drink per guest included etc? Be sure to email us or call and work out the fine details with our event planner Karen. We love to get creative with you and plan all those special details, so call 631.446.4777 or email firstname.lastname@example.org and we'll help you plan the most memorable event and best part everyone goes home with a painting to remember your event by…. Talk soon. PS we also do Fundraising events for 5013c organizations or special causes. Call for pricing. A refundable deposit of $250 is placed to secure the desired date and time (once studio confirms availability). Deposits are refunded right after the party occurs* if the minimum headcount requirements have been met (otherwise empty seats are deducted from the deposit to meet minimum required seats and the remainder is refunded). *A private party may be canceled with deposit refunded or rescheduled with full deposit applied, with at least 10 business days’ (i.e. M-F) notice before your scheduled party. Deposits may be applied to your party.