Reservation Terms and Conditions

Note that if an exception is made by our studio to any of the terms below, the exception applies to the current situation only. Similar subsequent situations will be subject to all of the terms written here.

Age Requirements
Pinot's Palette offers a fun night out for adults, and our studio maintains an adult atmosphere during public classes where alcohol is consumed. For this reason, no children under 12 will be admitted (with the exception of specifically labeled Little Brushes or Family Day classes). All persons attending an adult public class must be signed up to paint (i.e., no persons are permitted to observe only).
12-17 year olds may attend an adult class when accompanied by a guardian (who also must be painting), and 18+ are welcome to join our classes at their own discretion.
New York law maintains that a person must be at least age 21 to consume alcohol.

Cancelation Policy
A reservation for one or more seats may be canceled and refunded in full if notice is received by our studio at least 48 hours before your scheduled class time.
A reservation may be transferred to another public class, or placed on hold for future use, if notice is received by our studio at least 24 hours before your scheduled class time.
We do not offer refunds or reschedules for no-show reservations or with same-day or post-class notice about not making it to a class (including, but not limited to, for illness or weather).
Painting begins promptly at the designated time. If you are late, we will do our best to catch you up. Guests who arrive more than 15 minutes late may not be permitted to join a class in progress.

Assigned Seating
Class seating is determined in advance to ensure a quick, efficient check-in experience. Please use the seating request field on your check out screen to identify any class members who register separately but should be included at your table. We recommend that the group use the same code word or name when making the reservation. If you have any other seating factors to consider (left-handed painters, wheel-chair access, etc.), please state your request in the seating request field. All attempts will be made to accommodate your requests. Please note, observers are not allowed in public classes including Family Classes.

What Should I Bring?
Guests are invited to bring along snacks or other food to enjoy during class. We practice the honor system in our studios and guests are not expected or required to share food and drink with anyone outside your own reservation or group. We do have a bar with a selection of beer, wine and, on occasion, cocktails for purchase. Our bar also sells a variety of soda pop and packaged snacks.
We are not BYOB and our liquor license does not permit outside beverages to be brought into the studio.

What Does Pinot's Palette Provide?
When attending a class, you will find aprons, paper plates, cutlery, napkins, and complimentary bottled water are all available for your use while in the studio. All the supplies and materials necessary to complete your painting are included in the seat price.

A note about photos...
Photographs will be taken during class as a convenience to our guests, and may be displayed on the internet or in print so that friends, family and colleagues can share your Pinot's Palette experience. If you see a photograph that you do not wish to be displayed, please contact the studio and the photo will be promptly removed.
We also encourage you to take and share photos of your class. Our staff is always willing to help capture a photo of you having a fun time!

We can't wait to see you painting!

Website Terms and Conditions of Use

1. Terms

By accessing this website (the “Site”), the person(s) accessing the Site (“You” or “Your”) is agreeing to be bound by, and responsible for compliance with, the Website Terms and Conditions of Use (the “Terms of Use”) of Pinot’s Palette Franchise LLC, its franchise studios, affiliated companies, and its authorized agents, employees and assignees (collectively, “Pinot’s Palette”) and all applicable laws and regulations, including applicable local laws. If You do not agree with any of the Terms of Use, You are prohibited from using or accessing the Site. The Materials contained in the Site are protected by applicable copyright and trademark laws.

2. Proprietary Rights

Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.

3. Use License

Permission is granted to access and view the Materials and, unless otherwise indicted in these Terms of Use, download one (1) copy of the Materials for personal, non-commercial transitory viewing only (the “License”). The License is not a transfer of title. Under the License, You may not:

  • Modify the Materials or copy the Materials more than one (1) time;
  • Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer the Materials;
  • Remove any copyright or other proprietary notations from the Materials; or
  • Transfer the Materials to any other person, or “mirror” the Materials on any other server.

The License shall automatically terminate if You violate any of the Terms of Use. The License may be terminated by Pinot’s Palette at any time. Upon termination of the License, You must destroy any downloaded or copied Materials in Your possession whether in electronic or printed format.

4. Chargeback Policy

All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.

YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

5. Disclaimer

THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.

6. Limitations

IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

7. Indemnification

You agree to defend, indemnify and hold Pinot’s Palette harmless from any and all claims, demands, causes of action, costs, expenses, attorney’s fees, damages or liabilities of any kind arising out of or relating, in whole or in part, to the use or inability to use the Site or the Materials on the Site, or Your breach or violation of the law or of these Terms of Use.

8. Revisions and Errata

The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.

9. Links

Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.

10. Terms of Use Modifications

Pinot’s Palette may revise the Terms of Use for the Site at any time without notice. By accessing the Site, You are agreeing to be bound by the then-current version of the Terms of Use.

11. Governing Law

Any claim relating to the Site or the Terms of Use shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.