Reservation Terms and ConditionsALL SALES ARE FINAL - By purchase of this seat you agree to policy below.
AGE RESTRICTIONS: Painters must be at least 21 years of age per California laws. ID REQUIRED.
LATE ARRIVAL POLICY: Arrivals more than 15 minutes after painting session has started are welcome to paint, but will need to catch up on their own. Painters arriving 30+ minutes into painting session will not be allowed to paint and will not receive a credit or refund.
NO OUTSIDE BEVERAGES OF ANY KIND ALLOWED, alcoholic or nonalcoholic. water or jello. We feature East Bay wine and craft beer as well as nonalcoholic beverages for purchase and we have complimentary bottled water.
VIRTUAL CLASS POLICY: Sorry no discounts, refunds or credits on virtual classes.
PUBLIC CLASS GUEST CANCELLATION, NO REFUND, CREDIT POLICY:
Due to the custom nature of ALL of our classes, NO REFUNDS will be issued for reservations! However, if you cancel with at least 48 hours’ notice your payment will be turned into a store credit that can ONLY be used for a future class. Please email us (firstname.lastname@example.org) to cancel.
If you no-show, or don't give at least 48 hours’ notice, you forfeit your reservation payment and will not receive a credit. Seats are transferrable, but you need to notify us at least 3 hours prior to a class with the name change.
GROUPS: Let us know any celebrations and who is in your group via email or seating request.
BE RESPECTFUL: We reserve the right to request loud guests to leave without refund or credit if you do not respond to our polite requests.
CLASS MINIMUM: If a public class does not meet the minimum of 10 painters, you may be notified and we will fully refund or reschedule your class. This rarely happens and we will let you know at least 24 hours before the class.
CANCELLATION, NO REFUND, CREDIT POLICY FOR PRIVATE EVENTS:
• REGISTRATION DEADLINE: 2 business days before event.
• BEFORE REGISTRATION DEADLINE: Due to the custom nature of ALL of our classes, NO REFUNDS will be issued for reservations! However, if you cancel with at least 2 business days’ notice your payment will be turned into a store credit that can ONLY be used for a future class within 30 days. Please email us (email@example.com) to cancel.
• AFTER REGISTRATION DEADLINE: Loss of payment will occur for no shows; or a cancellation. NO EXCEPTIONS.
• Seats are transferrable up to 3 hours before class with notification of name change.
• Cancellation by host will result in store credit only to participants.
Website Terms and Conditions of Use
2. Proprietary Rights
Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.
3. Use License
- Modify the Materials or copy the Materials more than one (1) time;
- Use the Materials for any commercial purpose, or for any public display (commercial or non-commercial);
- Attempt to decompile or reverse engineer the Materials;
- Remove any copyright or other proprietary notations from the Materials; or
- Transfer the Materials to any other person, or “mirror” the Materials on any other server.
4. Chargeback Policy
All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.
YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.
THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.
IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.
8. Revisions and Errata
The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.
Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.
11. Governing Law