Private Event Terms and Conditions

PRIVATE PARTY OR TEAM BUILDING EVENT TERMS AND CONDITIONS —
(For Fundraisers, see section below)

• AGE RESTRICTIONS: Painters must be at least 21 years of age per California laws. ID REQUIRED.
• BEVERAGE POLICY: NO OUTSIDE BEVERAGES OF ANY KIND ALLOWED, alcoholic or nonalcoholic. We feature East Bay wine and craft beer as well as nonalcoholic beverages for purchase and we have complimentary bottled water.

DEPOSIT and CANCELLATION POLICY

$250 DEPOSIT REQUIRED
By booking your event you acknowledge acceptance of our policies.

Deposit is REFUNDABLE if:
• You meet the required minimum 15 attendees OR the event is rescheduled with at least 14 day’s advance notice.
• If the event is cancelled altogether with 14 days advance notice, your deposit will be refunded less a $25 cancellation fee.
• Minimum number of attendees are paid in full 2 business days before the event. Host is responsible any balance due to meet 15 minimum 1 business day before the event.

Deposit is NOT REFUNDABLE if:
• Event is cancelled with less than 14 day’s notice. Host is responsible for 15 seat minimum. Deposit will be applied to total and balance charged to host.
• Should guests have registered independently for your event they will receive a store credit to use at a public class, but not a refund if you cancel the event.

PRIVATE EVENT GUEST REGISTRATION:
• No same day sign ups at the time of the class for private events.
• Both the organizer and your guests must register and pay online or in studio to attend your party at least two business days before the event. (For a Saturday party, Thursday at midnight deadline.)
• Cash registration in studio subject to hours of operation.
• Deposit may not be used to purchase seats for organizer.
• If the organizer is paying for all guests, a list of participants is due no later than two business days before the event and this will be final participant number charged to the event even if no shows occur the day of the event.
• Payment for all reservations due 1 business day before the event via cash/credit/debit card unless other arrangements have been made. If you are paying in cash please make arrangements with studio manager for final payment during studio hours M - F, 12 to 4pm.

PRIVATE EVENTS BOOKED ON A THURSDAY, FRIDAY OR SATURDAY EVENING IN PLACE OF A PUBLIC CLASS: Payment is due for 30 seat minimum 30 days prior to event and is non-refundable. Deposit if paid prior can be applied. Credits are not offered for these events and will be forfeited upon cancellation.

GUEST CANCELLATION, NO REFUND, CREDIT POLICY FOR PRIVATE EVENTS:
• REGISTRATION DEADLINE: 2 business days before event.
• BEFORE REGISTRATION DEADLINE: Due to the custom nature of ALL of our classes, NO REFUNDS will be issued for reservations! However, if you cancel with at least 2 business days’ notice your payment will be turned into a store credit that can ONLY be used for a future class within 30 days. Please email us (alameda@pinotspalette.com) to cancel.
• AFTER REGISTRATION DEADLINE: Loss of payment will occur for no shows; or a cancellation. NO EXCEPTIONS.
• Seats are transferrable up to 3 hours before class with notification of name change.
• Cancellation by host will result in store credit only to participants for a future class registration. - NO REFUNDS.
• Host is responsible for any outstanding balance due to meet minimum (15*) as a result of guest cancellation.

NON-PAINTER POLICY and LATECOMERS:
A reservation is required for all guests. Non-painting guests are not allowed. Guest arriving more than 15 minutes after start of painting session will be allowed to paint, but must catch up on their own.

SET UP, CLEAN UP and LATE FEES:
We encourage bringing in party food for your guests. The host may arrive 30 minutes prior to the party for set up. Additionally, during the last 15 minutes of your event you are responsible to pack up or dispose of any food/decorations you have brought in. Also, please remind your guests that is it time to leave at the end of the event so the studio can prepare for other classes or events. Private events are allocated studio time of 3 hours (for a 2 hour painting) or 4 hours (for a 3 hour painting).
Fees for extra time due to late arrivals or other reasons are $75 per 30-minute increment. We will advise you of such fees upon late arrival or upon realization that the class will not be completed on time. Other time arrangements for certain events may be agreed-upon but if additional time is necessary, these fees will apply in the same manner and be deducted from deposit. Additionally, if the room is booked for another event, your party may be cancelled if it is not started within 30 minutes of its scheduled start time and your deposit will be forfeited.

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FUNDRAISING EVENTS TERMS AND CONDITIONS —

• AGE RESTRICTIONS: Painters must be at least 21 years of age per California laws. ID REQUIRED.
• BEVERAGES: NO BYOB or outside beverages allowed in the studio.
• All fundraisers are considered public (anyone can sign up) unless otherwise requested to maximize participation.

DEPOSIT and CANCELLATION POLICY

$150 DEPOSIT REQUIRED
Proof of 501(c)3 status and completed W-4 form is required
to schedule your fundraising event. By booking your fundraiser you acknowledge acceptance of our policies.

Deposit is FULLY REFUNDABLE if:
• You meet the required minimum attendees OR the event is cancelled or rescheduled with at least 30 days’ advance notice.
• STANDARD Date & Time: Minimum number of 20 attendees must be paid in full two business days before the event. Host is responsible any balance due to meet 20 minimum one business day before the event.
• PREMIUM Date & Time: Thursday, Friday or Saturday night fundraisers have a minimum of 30 attendees. Additional seat deposit to meet 30 minimum is due 1 month prior to date. ($150 original deposit will be applied.) Deposit will be refunded after event for each of these seats sold—up to 30 seats.

Deposit is NOT REFUNDABLE if:
• Event is cancelled with less than 30 day’s notice. Deposit will be applied AND organization will be responsible for any balance due to meet minimum 20 or 30 seats depending on date and time.
• Guests previously registered for your event will receive a store credit to use for a future class if you cancel the event.

FUNDRAISER GUEST REGISTRATION:
Both the organizer and all attendees must register and pay online or in studio to attend your event. Cash registration in studio subject to hours of operation. No discounts on seats will be allowed for fundraising events. Deposit may not be used to purchase seats for organizer.

FUNDRAISER GUEST CANCELLATION POLICY:
• 48 HOURS OR MORE: Same as a public class. A store credit will be issued for use at a future class within 30 days.
• 48 HOURS OR LESS: Loss of payment will occur. NO EXCEPTIONS.
• Seats are transferrable up to 3 hours before class with notification of name change.
• Host is responsible for any outstanding balance due to meet minimum as a result of guest cancellation.

PAYMENT OF FUNDS TO ORGANIZATION:
Refunds of your deposit and payment of funds will take place the next business day after the event. A check will be sent directly to you from our bank via mail.

SET UP, CLEAN UP and LATE FEES:
We encourage bringing in party food for participants. The host may arrive 30 minutes prior to the event for set up. Additionally, during the last 15 minutes of your event you are responsible to pack up or dispose of any food/decorations you have brought in. Fundraising events are allocated studio time of 2.5 hours (2 hour class and 30 minutes after class time for whatever you like.)
Just like a public class, the painting section will start and end at the designated time. Fees for extra time are $75 per 30-minute increment. We will advise you of such fees upon realization that the fundraiser will not be completed on time. Other time arrangements for certain events may be agreed-upon in advance, but if additional time is necessary, these fees will apply in the same manner and be deducted from deposit.

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TERMS OF SERVICE: Class Reservations. Last updated October 27, 2016. The following Terms of Service (the Agreement) outline the terms and conditions that apply to Private Party deposits and events, Class Reservations or any other transaction with Pinot's Palette or its affiliates (a Transaction). By using our sites, you agree to the terms of this Agreement. Please keep a copy of this Agreement for your records.

Privacy Statement: For information concerning how we collect, use and disclose information concerning transactions with Pinot's Palette and how to select privacy preferences regarding certain promotional communications, you should refer to our privacy statement or call your local studio and ask us to mail you a copy.

Changes to This Agreement
We may amend the terms of this Agreement at any time, including any rights or obligations you or we may have. We will post the terms to the modified agreement on our website. As permitted by applicable law, any change, addition or deletion will become effective at the time we post the revised agreement to our website. Unless we state otherwise, the change, addition or deletion will apply to your future and existing Transactions. You are deemed to accept the changes, additions or deletions if (1) you do not notify us to the contrary in writing within 20 days of the date of our notice or such other time specified in the notice, or (2) you enter into a Transaction after such notice period. If you do not accept the changes, additions or deletions, your Transaction will be cancelled.

Cancellation of This Agreement
We may suspend or terminate this Agreement and revoke or limit any or all of the rights and privileges granted to you at any time without notice or liability. Termination may result from your entering into a fraudulent or unauthorized Transaction with Pinot's Palette.





Website Terms and Conditions of Use

1. Terms

By accessing this website (the “Site”), the person(s) accessing the Site (“You” or “Your”) is agreeing to be bound by, and responsible for compliance with, the Website Terms and Conditions of Use (the “Terms of Use”) of Pinot’s Palette Franchise LLC, its franchise studios, affiliated companies, and its authorized agents, employees and assignees (collectively, “Pinot’s Palette”) and all applicable laws and regulations, including applicable local laws. If You do not agree with any of the Terms of Use, You are prohibited from using or accessing the Site. The Materials contained in the Site are protected by applicable copyright and trademark laws.

2. Proprietary Rights

Notwithstanding anything to the contrary herein, Pinot’s Palette owns, solely and exclusively, all rights, title and interest in and to the Site, all the content (including, but not limited to, audio, photographs, illustrations, graphics, other visuals, video, copy, text, and software), code and date on the Site, including, but not limited to, any copyrights, trademark rights, patent rights, database rights and other intellectual property and proprietary rights therein (collectively, the “Materials”). Your use of the Site does not grant to You ownership of the Materials that You may access on or through the Site.

3. Use License

Permission is granted to access and view the Materials and, unless otherwise indicted in these Terms of Use, download one (1) copy of the Materials for personal, non-commercial transitory viewing only (the “License”). The License is not a transfer of title. Under the License, You may not:

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  • Attempt to decompile or reverse engineer the Materials;
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The License shall automatically terminate if You violate any of the Terms of Use. The License may be terminated by Pinot’s Palette at any time. Upon termination of the License, You must destroy any downloaded or copied Materials in Your possession whether in electronic or printed format.

4. Chargeback Policy

All references to a “chargeback” refer to a reversal of a credit or debit card charge placed on the Sites and/or at the Services initiated by You. There is no reason for a chargeback to ever be filed. If You feel that Your credit or debit card was used fraudulently on the Sites or at the Services, please contact Pinot’s Palette for immediate resolution.

YOU AGREE THAT YOU WILL NOT CHARGEBACK ANY AMOUNTS CHARGED TO YOUR CREDIT OR DEBIT CARD ON THE SITES OR AT THE SERVICES. IF YOU CHARGEBACK A CREDIT OR DEBIT CARD CHARGE FOR A PAYMENT INITIATED BY YOU OR ANY AUTHORIZED USER OF THE CREDIT OR DEBIT CARD, YOU AGREE THAT PINOT’S PALETTE MAY RECOVER THE AMOUNT OF THE CHARGEBACK IN ADDITION TO FEES BY ANY MEANS DEEMED NECESSARY, INCLUDING, BUT NOT LIMITED TO, RECHARGING YOUR CREDIT OR DEBIT CARD OR HAVING THE AMOUNT RECOVERED BY A COLLECTION AGENCY.

5. Disclaimer

THE MATERIALS ON THE SITE ARE PROVIDED “AS IS”. PINOT’S PALETTE MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIMS AND NEGATES ALL OTHER WARRANTIES OF ANY KIND, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, PINOT’S PALETTE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THE SITE OR ON ANY SITES LINKED TO THE SITE.

6. Limitations

IN NO EVENT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL PINOT’S PALETTE BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND OR CHARACTER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, OR DUE TO BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THE USE OR INABILITY TO USE THE SITE OR THE MATERIALS ON THE SITE, EVEN IF PINOT’S PALETTE HAS BEEN NOTIFIED ORALLY OR IN WRITING OF THE POSSIBILITY OF SUCH DAMAGE.

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You agree to defend, indemnify and hold Pinot’s Palette harmless from any and all claims, demands, causes of action, costs, expenses, attorney’s fees, damages or liabilities of any kind arising out of or relating, in whole or in part, to the use or inability to use the Site or the Materials on the Site, or Your breach or violation of the law or of these Terms of Use.

8. Revisions and Errata

The Materials appearing on the Site may include technical, typographical, or photographic errors. Pinot’s Palette does not warrant that any of the Materials on the Site are accurate, complete, or current. Pinot’s Palette may make changes to the Materials contained on the Site at any time without notice. Pinot’s Palette does not, however, make any commitment to update the Materials.

9. Links

Pinot’s Palette has not reviewed all of the websites linked to the Site and is not responsible for the content of any such linked websites. The inclusion of any link to a website does not imply endorsement by Pinot’s Palette of such website, and the use of any such linked web site is at Your own risk.

10. Terms of Use Modifications

Pinot’s Palette may revise the Terms of Use for the Site at any time without notice. By accessing the Site, You are agreeing to be bound by the then-current version of the Terms of Use.

11. Governing Law

Any claim relating to the Site or the Terms of Use shall be governed by the laws of the State of Texas without regard to its conflict of law provisions.